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Post-Sale Customer Communication : Complete post-sale follow up calls, according to call scripts written by the Sales Director, to document customer expectations, perform market research, collect shipping details, complete missing order information, offer information on accessories and installation instructions, collect customer inquires and document concerns.
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We're seeking a Lead Customer Success Manager who excels at facilitating client success. Cie is a venture studio specializing in launching and accelerating start-up growth.
$90,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. Guide customers up the data streaming maturity curve through recommendations on advanced technical topics (e.g. data mesh, stream processing, utilization optimization & performance tuning.
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Full Time) Customer Success Manager at Luminai (United States) | BEAMSTART Jobs. Customer Success Manager. An affinity for the fast-paced, changing environment of a start-up, a sense of humor and get-it done personality.
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Develop a deep, trusting relationship with customer key personnel and larger teams to seek and develop up-sell / cross-sell opportunities. The Customer Success Manager (CSM) will manage customer loyalty and adoption of Saviynt’s innovative products and services using our customers’ business objectives and priorities as the foundation of the work they perform.
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We're currently looking for a Customer Success Specialist to manage renewals and customer account growth for the "Medium" customer segment, from $75k up to $200k ARR. This customer segment includes a wide spectrum of ARR, so a key part of this role is to identify the customers with the highest ARR growth potential so that they can be targeted for an adoption/enablement focus.
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New YorkONci - OakNorth Credit Intelligence Sales & Customer Success /Permanent - Full Time /HybridAbout OakNorth Credit IntelligenceA spinoff from OakNorth Bank, at OakNorth Credit Intelligence (ONCI) we are building a SaaS platform which transforms commercial lending by helping banks build deeper relationships with their clients, open new, more profitable opportunities, whilst delivering credit decisions up to ten times faster than traditional methods, with lower risk and greater efficiency.
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The employee must frequently lift and/or move up to 50 pounds while loading event supplies, booth equipment, office supplies, and paper. The Academic Support & Student Success Department is recruiting for three (3) student workers to work in the Learning Lab. This position works to logistically support the staff in the Academic Support and Student Success Division in the delivery of student-centered support services.
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Teleo is founded by Vinay Shet and Rom Clement, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries.
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The candidate will report to BeZero's Customer Success Director (based in London) and will be able to work 2 days a week remotely, with the other 3 days from our New York office. They will also be a proactive, optimistic self-starter keen to work in a scale-up business environment where a generous and collaborative nature with fellow colleagues is essential.
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Responsible for key metrics for the Baseline Account team including account renewal rates, gross dollar renewal rate, up-sell dollars, product adoption/utilization metrics, resource deployment, NPS, employee NPS / team member satisfaction; Executes against the financial model for the Customer Success team, including projections of costs and new hires, and forecasts of renewal and upsell rates.
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The objective of the Customer Success Manager is to maximize customer retention through solution management and drive SaaS revenue expansion by guiding customers through product adoption.
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As a Customer Success Manager, SMB, you'll be a trusted advisor to your assigned customers to increase the value our solution delivers to their organization. Picking up new technology skills excites you, and even though you might not know much about cloud telephony right now, the idea of learning the ins and outs of Dialpad gets you pumped.
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We are a global organization with teams located across the United States, EMEA and APAC. About the Role Workday Customer Success is looking for a devoted and inspirational people leader.
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Ensure all tasks are completed and data is up-to date on HubSpot, notifying Vendor Sales team on inaccuracies and uncompleted tasks on a weekly basis. Youwill report to the Manager of Customer Success and focus on managing our premier partnerships, upselling our products and ensuring all clients are seeing maximum returns in their investments.
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up job Title: customer success in Anoka, Minnesota
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