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Ability to manage and maintain customer success KPI’s revenue attainment goals and speed up implementation is key2. San Mateo, CA, United States of AmericaGeneral SummaryThe VP – Customer Success Business Ops & Support is expected to be the leader for the following business operations: Accrualify system Implementations, Product Development, Customer Success, internal operations including revenue, upsell and renewals.
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Grayscale is looking for a Customer Success Manager to join our Customer Experience team. With Grayscale, hiring teams can engage candidates via SMS and automate a white glove experience with each and every candidate, speeding up hiring outcomes by 3x.
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You’ll work with the team to contribute to the overall growth of our premium business, and pioneer new practices to improve customer success programming as we mature our product-led growth strategy.
$140,000 - $170,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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If you are applying for the REMOTE WORK FROM HOME position, you must demonstrate the ability to work remotely, showing up online reliably and coordinating with a team across multiple time zones.
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A private chef serving up breakfast & lunch Tuesday through Thursday every week. Our growing company is always searching for Customer Success Managers (CSM) who are passionate about maximizing client value and serving as the primary point of contact for a portfolio of school districts in an assigned territory.
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The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites.
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We're looking for a Customer Success Manager to take full ownership of a portfolio of customers. In-house Chef serving up daily breakfast, lunch and snacks. Once on-boarded, our Customer Success Managers are responsible for driving adoption, retention, and advocacy of SC Training contributing to SafetyCulture's growth, working towards metrics such as customer engagement, renewals, retention, and churn.
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Fueled by the rapid growth of both our customers and our business, CommerceIQ, “The first and only purpose-built automation platform to support the entire ecommerce flywheel” is seeking Customer Success Specialists to help us expand our partnerships with our customers.
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Willingness to travel up to 20% or as customer requires (dependent on role we’re hiring for) Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more.
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The Customer Success Supervisor is an integral part of our support team (reporting to the Customer Success Manager). We are the world's largest systems integrator made up of the most progressive security and audio-visual systems integrators in North America.
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The Customer Success Manager plays a critical role within our Customer Experience organization. To get your office set up, you will receive the basics (laptop, monitor, keyboard and a mouse), plus a one time WFH budget of $1,000 for you to get the other things you need in order to do your best work.
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The Customer Success Manager (CSM) serves as the dedicated, single point of contact for assigned key top producer accounts. Customer Success Manager (Remote) Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives.
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Job Summary: The Customer Success Manager is responsible for assuring customer engagement, development and retention by: establishing and maintaining long term relationships with representatives from assigned accounts, up selling software products and services, researching and resolving customer problems, recommending modifications to products and service lines, and ensuring the overall quality of the customer’s experience with IntelliTrans.
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Coach and lead a team of up to 7 diverse Mid Market Customer Success Managers with responsibility for achieving quarterly and annual retention, expansion, and advocacy goals. Up to 20% travel to facilitate in-person Executive Business Review and strategic customer meetings with CSMs, and internal team/leadership meetings.
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What we are looking for: Previous 2-5yrs experience at a fast paced Tech software start-up as an Ops coordinator, Client/Customer Success Rep, Client Implementation Project Manager, or equivalent.
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up job Title: customer success in Anoka, Minnesota
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