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Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams’ efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products.
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This position is a people manager role reports to the VP, Customer Success Strategy & Operations. Establish strong partnerships and interlock with GTM, Sales, Partners and Customer Success to optimize customer renewal rates in all segments.
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Description Customer Success Manager - LA, Bay Area, Portland & SeattleThe Customer Success Manager (CSM) manages Sprinklr’s largest customers and is the primary link between Sprinklr and our customer teams.
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Much of this growth is coming from Klarity’s largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
$190,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Anyone joining our company will have the opportunity to shape the culture and be an integral part of setting it up for long term success. We are looking for a Senior Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention.
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When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. Guide customers up the data streaming maturity curve through recommendations on advanced technical topics (e.g. data mesh, stream processing, utilization optimization & performance tuning.
$180,855 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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We are looking for an amazing Customer Success Manager to enhance our growing team. Experience in customer success, customer service or other client-facing, relationship management positions a plus.
$150,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Customer Success Manager, you'll report to a Lead CSM to analyze the causes of your customer’s greatest pain points and work closely to mitigate them using UpGuard technology. Due to continued growth, the Customer Success team is expanding and we require a Customer Success Manager to join our high-performing team to onboard and enable our customers.
$85,000 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Own the documentation of Customer Success Operations processes and ensure they are maintained up to date. Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay.
$133,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This is a once-in-a-lifetime opportunity to join our rocketship and build from the ground up! Demonstrated success in Biz Ops, Finance, Growth, Product, Professional Services, and/or Customer Success.
$130,000 a yearFull-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Up to $100 in reimbursement for personal health & wellness expenses each month. 5+ years of experience in customer success, account management, or consulting. We're looking for our first passionate and dynamic Customer Success hire ready to help support our amazing partners, and help drive our mission forward.
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Depending on your interest and performance, work with your manager to start progressing towards your next role: one as a Customer Success Manager, a Senior Implementation Specialist or a member of the management team.
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As a CSM, you’ll be on the front lines building strategic partnerships with our enterprise customers as well as collaborating with other teams - from sales and engineering to product management, and our executives - to set them up for success.
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Work directly with leadership to shape and execute our customer success strategy from the ground up. Expect to level up quickly in title and comp as you crush your goals! Be on the front lines with our customers, taking inbound calls, updating sales tracking methodology, and managing onboarding with customers; field general inquiries and specific customer questions.
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You have a track record of success in your current Customer Success or Account Management role. Serve as our in-house product ambassador to up-level our customers’ workflows and help them get the most return of investment from Notion.
$50.77 an hourFull-timeExpandApply NowActive JobUpdated Today
up job Title: customer success in San Francisco, CA
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