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Own the documentation of Customer Success Operations processes and ensure they are maintained up to date. Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week "ease-back" program that enables parents to return part-time at full pay.
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Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams' efficiency and effectiveness and improve the experience of businesses that use Square's ecosystem of products.
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Job Description Cash App knows that great customer support is provided by both people and products. Successful advocates quickly become experts on Cash App Lending and have an opportunity to impact the product roadmap and customer experience on a small, nimble team.
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The Customer Success Manager will work closely with and provide prompt feedback to the Executive Steering Group, Sales and Marketing, Accounting, Human Resources and Company Management. In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.
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As an Enterprise Customer Success Manager , you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers. Superb communication skills with an ability to convey complex concepts to all levels of client personnel-from an analyst up to the CISO.
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3+ years of experience in an Operations role focused on Customer Success in SaaS. We are looking for a Customer Success Operations Manager to drive the effectiveness and efficiency of our Customer Success team.
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We're specifically looking for a Customer Success Manager who will roll up their sleeves and lead from the trenches. Customer Success Manager Job Description. As a key member of the team, the CSM will help craft our customer success strategies, building strong relationships with our top tier customers and collaborating with cross functional leaders internally to deliver consistently excellent customer experiences.
$80,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Cisco EA Customer Success Manager will onboard and guide customers in their designated alignment to ensure retention and growth through the life cycle of their Enterprise Agreement (EA) or other software contracts up until their renewal date.
$75,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
$54,000 - $78,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Glean is looking for a talented Enterprise Customer Success Manager to join our rapidly expanding, venture-backed startup, to support and grow our largest & most strategic customers. These assistants will free people up to focus on the higher-level, creative aspects of their work.
$140,000 - $190,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a CSM, you will manage a portfolio of accounts and be responsible for vital Customer Success activities including on-boarding, adoption, training, consumption, advocacy, retention, renewals, up-sell/cross-sell, reference-ability, customer satisfaction, customer engagement and the overall customer experience.
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Current experience of working as a Customer Success Manager ideally within a start-up / scale-up Saas platform company. We are seeking a Senior Customer Success Manager to work alongside our global enterprise customers (Fortune 500+) to own their end-to-end success and be responsible for revenue retention, upsell, growth & expansion, and overall customer happiness.
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Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area). Flock Safety is looking for a Manager of Customer Success to lead and coach a team of CSMs to deliver value and an exceptional experience to our law enforcement customers.
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The role of the Customer Success Manager at Solera is a unique and dynamic position that encompasses the responsibilities of both client relationship management and technical field service engineering.
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We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. We are looking for a motivated Customer Success Manager - Enterprise with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our enterprise customers.
$124,950 - $158,025 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today
up job Title: customer success in Anoka, Minnesota
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