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Customer Success Manager, SMB
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- This team partners with cross-functional teams such as Sales, Support, and Product, to ensure our customers acquire measurable value from their investment in Dialpad products, leading to success, retention, and renewal.
- As a Customer Success Manager, SMB, you’ll be a trusted advisor to your assigned customers to increase the value our solution delivers to their organization.
- This position reports to our Manager of Customer Success and has the opportunity to be based in Austin, TX or Denver CO.
- Experience working with and general knowledge of Telecommunications and Contact Center space preferred
- Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients
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