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Builds on going customer relationships to drive renewals, maximize timely renewals and up sell to the client. The Central Client Success organization is responsible for customer longevity, retention, and incremental revenue growth and is hiring for a Customer Success Manager.
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As a Customer Success Manager, SMB, you'll be a trusted advisor to your assigned customers to increase the value our solution delivers to their organization. Picking up new technology skills excites you, and even though you might not know much about cloud telephony right now, the idea of learning the ins and outs of Dialpad gets you pumped.
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As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling.
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You are a seasoned vet when it comes to Customer Success, and you geek out on exchanging best practices and tips with your team. About the teamInstrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company.
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Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week "ease-back" program that enables parents to return part-time at full pay.
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The Customer Success Manager (CSM) serves as the dedicated, single point of contact for assigned key top producer accounts. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives.
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Coach and lead a team of up to 7 diverse Mid Market Customer Success Managers with responsibility for achieving quarterly and annual retention, expansion, and advocacy goals. Up to 20% travel to facilitate in-person Executive Business Review and strategic customer meetings with CSMs, and internal team/leadership meetings.
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Set up and drive the account management cadence including monthly, quarterly and annual meetings between appropriate stakeholders at Checkr and customer. You are willing to travel up to 20% as needed for customer facing or internal team meetings.
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PSA is the world’s largest systems integrator cooperative made up of the most progressive security and audio-visual systems integrators in North America. PSA is the world’s largest systems integrator consortium made up of the most progressive security and audio-visual systems integrators.
$21 - $24 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Workday Customer Success Manager, you'll play a pivotal role in ensuring our customers realize maximum value from their Workday investments through comprehensive adoption and value engagements.
$84,000 - $155,600 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Manage the successful delivery of clients projects for eLearning module development, Learning Management system setup, integration set up, data migration, and any other requirements as part of the client's project.
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7+ years experience in Software or SaaS, in a Customer success or Account management role, including customer mediation and service management. Build up an in-depth knowledge of your customers partner, organisational and technical landscape, to proactively maximize value and innovation from IAM initiatives, whilst removing friction and risk.
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The Customer Success (CS) Presales team (Consulting) is responsible for assisting the Direct Sales Organization to increase Annual Recurring Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization.
$86,200 - $199,500 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. Guide customers up the data streaming maturity curve through recommendations on advanced technical topics (e.g. data mesh, stream processing, utilization optimization & performance tuning.
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