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Manage the Tier 2 Tech Control Help Desk function, ensuring timely support for incidents, service requires and problem resolution. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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As a Help Desk/Support Specialist, you will serve as the primary point of contact for IT and IS services, providing technical assistance to users regarding computer hardware, software, and various IT issues.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Knowledge with MSP tools including ConnectWise, IT Glue, and POD management a plus. Oversee the ticketing processes and help make necessary improvements through analysis and survey feedback.
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Bachelor’s Degree with at least 5+ years’ experience in IT Help Desk Operations with a heavy emphasis on customer service. IT Help Desk certification is preferred.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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We are looking for remote entry-level customer service agents to provide overnight help desk support to our customer. Gridiron IT is a Women Owned Small Business (WOSB) company specializing in IT Infrastructure, Cyber & Cloud Security, Software Development, and Enterprise Support.
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Bachelor’s degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field AND a minimum of 2+ years professional experience in the areas: Network Administration, Unix/Linux Administration, Software engineering, Software development, Systems administration, Help desk/IT support.
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Our client is looking for a Help Desk Technician to join their team. Support escalation process by working on service requests escalated by fellow IT Support Technicians. Experience serving as a level 2 or higher technician in a similarly complex IT environment is preferred.
$55,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Position / Candidate Requirements Security Clearance: Active TS/SCI w/Polygraph RequiredEducation and Relevant Experience: High School Diploma or a GED and 6 + Years of Relevant Experience or Associates Degree and 4 + Years of Relevant Experience orBachelor’s Degree and 2 Years of Relevant Experience Relevant Experience: Help Desk Support Functions with a Combination of Phone and Desktop Support is required.
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Experience in a data center, network operation center, help desk, or similar environments. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
$66,500 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Assist with various projects and tasks to support our busy office – you’re our right hand person when we need a little extra help with our day-to-day activities. What you’ll do: Front desk reception; greeting visitors, ordering and keeping track of supplies, handling mail and accepting deliveries.
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Experience with a help desk ticketing system like ConnectWise or Autotask. The Junior Network Manager will be part of an IT Integrator / Cloud Security Consulting company. We are looking for a Junior Network Manager – IT Infrastructure.
$55,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals.
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Computer skills including Microsoft Word, Excel, PowerPoint, Azure, Active Directory, Help Desk software, various monitoring and anti-virus software, and Outlook. Manage the Help Desk Ticketing System.
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