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EXPANSIA and its partners will provide an enhanced IT management system, IT storefront, enterprise help desk, local field services, and life cycle support for end-user devices.
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In-depth experience and knowledge of Help Desk support and IT Service Management. You will lead a distributed help desk team which provides application support services for a diverse CIO customer base.
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek squad, full scope, full scope poly, fsp, polygraph, poly cleared, military, federal, government.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Bachelor’s degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field AND a minimum of 2+ years professional experience in the areas: Network Administration, Unix/Linux Administration, Software engineering, Software development, Systems administration, Help desk/IT support.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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This position requires a depth of knowledge around the IT Infrastructure Library (ITIL) framework and best practices around IT Service Management (ITSM) to help facilitate supporting a Cloud based ecosystem with supporting SLA's and other key metrics.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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The Help Desk Administrator position reports to the Manager of Information Technology. Help Desk Ticketing Software (Cherwell) The responsibilities of the Help Desk Administrator include, but are not limited to, the below.
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Tracks, documents, monitors, and completes all issues in Help Desk ticketing system to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution.
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At least four (4) years of previous help desk, technical call center, or IT service desk experience providing customer support, preferably in an environment that followed performance metrics, and preferably with experience supporting executive VP/VIP levels and their assistants.
Full-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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CACI will provide an enhanced IT management system, IT storefront, enterprise help desk, local field services, and life cycle support for end-user devices. IT Network Admin/Engineer - Firewalls-Routers-Switches – ACL-Patching-Updating-basic Fiber OpticsJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Two (2) or more years of experience working as an IT help desk or similar role directly diagnosing, resolving, escalating, and effectively communicating user issues. Experience working in IT either directly with U.S. Government agencies or as a contractor.
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Assist contracting staff, accounting personnel, Help Desk, or aviation vendors with invoice processing. Our Professional Services Division is dedicated to providing superior advisory and assistance ser vices to the U.S. Federal Government in the areas of Programmatic Support, Technical Services, Environmental Services, and IT support and infrastructure to identify, assess, and implement efficient and effective solutions in support of our customer's mission.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Must have experience with the following: imaging Windows devices; installation and configuration of Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop hardware and software.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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EITaaS will transform the Dept. of the Air Force IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. CACI and its partners will equip Airmen and Guardians with state-of-the-art services and automated capabilities that enable access to the tools they need to perform their mission efficiently and effectively when they need it, where they need it.
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This is NOT an entry level IT position or a generic help desk position. The IT Specialist is responsible for day-to-day IT requirements for the NRO OIG; and ensuring the user level customer requirements are captured, understood, documented, tracked, and communicated as necessary to the workforce.
$123,437 - $168,694 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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1+ year of experience in Help Desk support and/or networking. HDI Customer Help Desk Analyst. Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred.
ExpandApply NowActive JobUpdated 13 days ago
it help desk jobs in Reston, VA
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