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Summary:We are looking for Senior Help Desk Support Service Specialist to support the Information Technology Support Services (ITSS) under the BIA. The service desk provide IT support to NPS personnel at various locations and nationwide as needed.
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek squad, full scope, full scope poly, fsp, polygraph, poly cleared, military, federal, government.
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The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and friendly manner, ensuring all responses given are accurate and documented. You have 2+ years of experience in a Help Desk / IT Support role is required where you have been customer-focused and service-oriented, where attentive to details, successfully multi-tasked, and always acted with professionalism.
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Experience with ServiceNow ITSM and managing global, 24/7 ticket queues and help desk. 2 years of experience working within a service desk supporting a federal customer. IT Operations and Maintenance Specialist.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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The Senior Help Desk Support Specialist will work closely with a dedicated team lead and collaborate with various stakeholders to deliver high-quality support services. Job Overview:We are seeking a Senior Help Desk Support Specialist to join our team and provide exceptional technical support to end users.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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One (1) year of progressively responsible IT Service Desk, Help Desk or Deskside experience that includes substantive work in most of the duties in this job description, to include: Providing IT help desk problem resolution, Utilizing IT diagnostic tools to assist in the problem resolution, Utilizing remote access software, Working with/utilizing a ticket tracking system, Working in a high-volume customer service.
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Experience with the operations of IT help desk (all tiers) Ability to quickly learn new software and IT concepts. Active Top Secret clearance upon hire and ability and eligibility to obtain Top Secret SCI.
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As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. We are looking for a Help Desk-Incident Manager. The Incident Manager interfaces and coordinates with the Tier 1 Service Desk, other resolving groups and Third-Party Suppliers for Incident and Problem Management Service activities and takes ownership of end-to-end Incident and Problem Resolution for IVS.
Full-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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TITLE: Help Desk Technician LOCATION: Ashburn, VA SCHEDULE: Tuesday-Saturday What You’ll Get to Do. The Help Desk Technician will serve as the first point of contact for end users seeking technical assistance over the phone or email.
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The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals.
$27.3 - $40.9 an hourFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Senior Tier 1 Help Desk Support Services Specialist page is loaded. Senior Tier 1 Help Desk Support Services Specialist. Tier 1 Help Desk Support Services Specialist.
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N Minimum 3 years of experience working in IT Help Desk support environment. n Minimum 3 years IT support experience and knowledge of Help Desk processes and procedures.
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Assist contracting staff, accounting personnel, Help Desk, or aviation vendors with invoice processing. Our Professional Services Division is dedicated to providing superior advisory and assistance services to the U.S. Federal Government in the areas of Programmatic Support, Technical Services, Environmental Services, and IT support and infrastructure to identify, assess, and implement efficient and effective solutions in support of our customer's mission.
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The Help Desk Administrator position reports to the Manager of Information Technology. Help Desk Ticketing Software (Cherwell) The responsibilities of the Help Desk Administrator include, but are not limited to, the below.
Full-timeExpandApply NowActive JobUpdated 3 months ago
it help desk jobs in Ashburn, VA
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