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Job Duties: Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours.
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek squad, full scope, full scope poly, fsp, polygraph, poly cleared, military, federal, government.
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Summary:We are looking for Senior Help Desk Support Service Specialist to support the Information Technology Support Services (ITSS) under the BIA. The service desk provide IT support to NPS personnel at various locations and nationwide as needed.
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At least four (4) years of previous help desk, technical call center, or IT service desk experience providing customer support, preferably in an environment that followed performance metrics, and preferably with experience supporting executive VP/VIP levels and their assistants.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Operating a Help Desk, Service Desk, or Operations Center (e.g., Service Operations, Network Operations Center (NOC), Technical Operations Center (TOC. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. GS-14 You qualify for the GS-14 grade level if you have at least one (1) year of specialized experience at the GS-13 grade level (or equivalent) performing the following duties: Exercising a full range of supervisory and personnel management authorities and responsibilities in directing the work of subordinate staff.
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At least 1 year experience providing help desk technician services to the DHS (preferred). DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice (it can take 45 days to obtain EOD clearance – work can only begin once the clearance is fully adjudicated.
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OLH Technical Services, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking an IT Tester/Help Desk (Remote)to join our team. The testing staff resource will also provide help desk support for these systems as needed.
Full-timeRemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and friendly manner, ensuring all responses given are accurate and documented. You have 2+ years of experience in a Help Desk / IT Support role is required where you have been customer-focused and service-oriented, where attentive to details, successfully multi-tasked, and always acted with professionalism.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Experience with ServiceNow ITSM and managing global, 24/7 ticket queues and help desk. 2 years of experience working within a service desk supporting a federal customer. IT Operations and Maintenance Specialist.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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This employee will be responsible for the IT Help Desk and the team, and its daily functions. LinTech Global Inc. is recruiting for a Help Desk Manager to support our contract at the DHA DHHQ in Arlington, VA.
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As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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The Senior Help Desk Support Specialist will work closely with a dedicated team lead and collaborate with various stakeholders to deliver high-quality support services. Job Overview:We are seeking a Senior Help Desk Support Specialist to join our team and provide exceptional technical support to end users.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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The Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC) supports the Commandant of the Marine Corps, Marine Corps activities within the National Capital Region, and Marine Corps Commands worldwide by providing the following to help our customer’s better support the warfighter through: Responsive Support Services; Sound Policies; Timely Guidance; and Expert Program Management.
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Minimum 1-year successful experience managing an IT help desk. As a DMDC Support Center (DSC) Technical Operations Manager you will need to be Proficient with the necessary technology, including computers, software applications, phone system and other related IT systems.
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You will leverage engineering insights to support the oversight and monitoring of the operational system, support end users through help desk ticketing systems, and coordinate the application of fixes/patches throughout all environments (multi-domain/cross-domain.
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it help desk jobs in Vienna, VA
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