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Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal. The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions.
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The Customer Success Manager reports to the Senior Customer Success Manager and will work with amazing colleagues at our office based in Austin, Texas, USA. as a Customer Success Manager and become a part of our mission to make learning awesome.
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The Customer Success Manager will work collaboratively across teams to ensure our customer onboarding kit and support resources make the customer experience a seamless one and one that promotes renewal.
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Support cross-sales and renewals by partnering with your Customer Success Manager counterparts to identify and qualify cross-sale opportunities and support renewal negotiations. As part of our dedicated Customer Success organization, you will work closely with our rapidly scaling and maturing customers to understand their needs, demonstrate where Rippling can solve their problems, and help drive their adoption of Rippling’s product suite.
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The Customer Success Manager (CSM) position focuses on proactive SaaS engagements for Oracle Retail. Customer Success Manager. The CSM achieves this success by collaborating across Oracle lines of business and keeping executive management up to date on customer activity.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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FullBloom is seeking a Customer Success Manager of Professional Development (PD) Services. JOB TITLE: Customer Success Manager , P rofessional Development Services FLSA STATUS: Exempt.
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Oversee Customer Success lifecycle processes to ensure assigned accounts have positive customer experiences , meet set utilization targets, and achieve desired outcomes with PD services.
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Develop effective customer success programs to ensure successful on-boarding, adoption, retention, renewal, and expansion for our customers. Built, scaled, and led a Customer Success and Support functions.
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Assists in the renewal of Support contracts, and supplies to pre-sales activities. in the renewal of Support contracts, and supplies to pre-sales activities. Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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As a Customer Success Manager (CSM) at Nearpod by Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal! Strategize with sales, marketing and product teams throughout the onboarding, nurturing and renewal Customer Success journey, anticipate customer needs, and adapt strategic plans according to metrics to achieve mutually beneficial long-term goals and desired outcomes.
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Oversee Customer Success lifecycle processes to ensure assigned accounts have positive customer experiences. renewal rates, expansion opportunities, engagement data, etc. Develop product onboarding resources that enhance the customer onboarding experience.
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For an individual with previous home improvement sales, direct to "in-home" sales or outside sales experience to join the highly compensated sales staff of a large, well established company, Renewal by Andersen of Houston, TX. Our company sells and installs exclusive products to homeowners locally (no overnight travel required.
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Help execute renewal contracts (in partnership with legal, finance, sales and customer success) that align to customer goals. As an individual contributor in this role, you will serve as a valuable partner and bridge between our field sales and customer success teams, facilitating deals and renewals.
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Success Criteria # of Cross/up-sells Strategic renewal retention # of deal registrations processed Net revenue driven by accounts with engagement from Solution Architects Organizational Alignment The Pre-Sales VP reports directly to the Regional President and is responsible for managing a team of Pre-Sales Leads and has overall responsibility for the pre-sales function in the region.
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Contribute to team strategy for new customer onboarding and customer growth/renewal to ensure ongoing customer success. Ability to hire and grow a team of rockstar Customer Success Managers.
ExpandApply NowActive JobUpdated 13 days ago
renewal customer success jobs
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