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We’re looking for a Customer Success Manager to join our growing Client Success team. As a CSM, you are a brand ambassador for Luxury Presence, an agile project manager and a strong account manager who owns a customer’s entire journey from sales to renewal.
$70,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Land & Expand your client base by understanding current use case and identifying areas for expansion, through both individual efforts and partnering with Customer Success counterparts on Tier 1 client accounts, resulting in mid-term and renewal up-sells.
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Previous success working in fast-pace, high-volume environments and delivering every time. A track record of results-oriented success built on data and analytics. Do you want to play a pivotal role in the success of a client’s entire lifecycle.
$70,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As the Vice President (VP) of Customer Success (CS) you will be responsible for driving strategy to skillfully engage with physician practices and health systems in a value-based care context, with a primary focus on customer performance, satisfaction and retention.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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As a Customer Success Manager at Clarivate, you will be responsible for ensuring renewal and retention of subscription licenses through implementation and usage of all Clarivate Life Science solutions while also finding opportunities to upsell our products.
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The Account Manager I has meaningful sales experience and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team.
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Requirements: Proven experience in client success, account management, or customer relationship management roles. You will develop and implement client success strategies to drive retention, renewal, and expansion opportunities.
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Roles and Responsibilities: Responsible for driving revenue growth at their assigned District Accounts by having weekly Meetings with Customer Success Managers, SDR's, Managers, and the Sales Team. Provide live and virtual demonstrations to prospects and collaborate with Customer Success Manager(s) to drive and support renewal & expansion discussions.
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The Customer Success Manager shares responsibility for sales renewal targets for the company’s utility software services. The Customer Success Manager will be an individual contributor responsible for onboarding new solar industry and utility customers and enabling successful feature adoption for the PowerClerk® and WattPlan® product families.
$75,000 - $95,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assists with the On-Going Marketing, Compliance Review, and Recurring Material Requests (InfoSec, BSA, and regulatory reporting)Assists with the retention and contract renewal of FintechMonitor and analyze Fintech activity to identify opportunities for improving the platform and driving customer adoption.
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In this role, you will gain a deep understanding of Calm’s Enterprise pricing structure, contracting process, and discuss ROI. The Sr. Renewals Manager will work very closely with the Customer Success and Sales team to drive incredible renewal rates and minimize churn.
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Collaborate closely with sales, customer success, product management, and finance teams to ensure alignment on renewal strategies, share insights, and drive cross-functional initiatives to support renewal objectives.
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Drive Customer Success Outcomes: Drive increased engagement for new and existing customers; increase renewal rates and keep our churn rate near zero; expand our revenue in accounts through cross-sell and upsell; influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores; drive new business growth by fostering active advocacy of our products and build advocates willing to be a reference and refer new customers.
$70,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Establish client success OKRs aligned with overall company strategy, defining and tracking relevant metrics to gauge progress (e.g., NPS, gross dollar renewal rate, product adoption metrics, up-sell dollars.
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The Customer Success Manager will work collaboratively across teams to ensure our customer onboarding kit and support resources make the customer experience a seamless one and one that promotes renewal.
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renewal customer success jobs
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