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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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You have 15+ years of experiencing leading all post-sales functions in a high-growth SaaS business, including customer success, implementation, customer service, and support - including management of a 24/7 support function, offshore and contract resources measured in Net Revenue Retention.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The ideal candidate has experience in Trend Analysis, Merchandise Planning, and multi channel Retail Sales practices, maximizing ROI for success in a constantly evolving retail environment. The Sales Support Specialist will track, analyze, and report on sales channel performance for the Panasonic Consumer Electronics Company including promotions review, pricing analysis, customer incentives, and product assortment monitoring.
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3-5 years experience in Customer Success, Implementations, or Project Management, preferably in SaaS or a related field. You'll be building upon Nayya's existing implementation processes to ensure that they meet the level of efficiency and customer service excellence required for this high-visibility partnership.
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2-5 years of previous experience working in a customer facing capacity (implementation consultant, sales engineer, onboarding specialist, CSM, etc. The Launch team ensures each customer receives a first class onboarding experience, a seamless transition to our CX team , and a framework for success with our product.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Cross-functional Collaboration: Engage closely with Marketing, Product, Implementation, and Customer Success departments to align on corporate objectives and enhance customer acquisition and retention efforts.
Full-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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As an early member of the team, you'll work as a generalist to ensure our sales, marketing, implementation, and customer success teams are set up for success, while also laying the foundation for future growth.
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Engage closely with your virtual team including business development representatives, marketing managers, partner managers, sales engineers / pre-sales, customer success managers, professional services, implementation partners.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Must have a minimum five years' experience managing fine art or luxury retail location, including responsibility for staff recruitment/management/training, managing displays, inventory selection and cost controls, development and implementation of sales plans for staff, including annual goals.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvote
US Personal Banking - Head of Prospective Customer Decisioning And Branded Cards & Lending Analytics
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The ideal candidate will have a proven record of accomplishment in both analytics and delivering value through the implementation of strategic marketing efforts that stimulate customer acquisitions.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Customer-facing experience, especially as a Customer Success Manager. Experience in operations for customer success, sales, support, services, or marketing. Your Qualifications: Bachelor’s degree, or equivalent experience in a relevant field (g., customer success, operations, business analysis, data analytics, database administration, computer science, data analytics.
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You will work closely with VMware's suite of cutting-edge enterprise technologies, modern business solutions and end user products such as Horizon and Workspace One. The EUC SE is responsible for discovery of customer needs, architecting and demonstrating the value of VMware solutions, and prescribing implementation roadmaps for long term success.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Performance Metrics and KPI Tracking: Define and track key performance indicators (KPIs) to measure the success and effectiveness of customer support processes. Project Management: Lead and participate in cross-functional projects focused on process optimization and technology integration, such as in the implementation of AI and chatbot solutions.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Deep understanding of the trader voice product lifecycle, including product strategy development, customer engagement, architecture design, engineering, implementation, and operations. Demonstrated success in an engineering management role with an emphasis on delivering trader voice solutions to end users.
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Our Customer Success and Implementation team is located in the US and Europe, which fosters a collaborative and closely-knit working environment within these regions. We're in search of a committed Customer Success Manager who is enthusiastic about continuously enhancing our internal processes and fostering increased product adoption among our clients.
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customer success implementation jobs in New York, NY
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