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Job Description Link Solutions is seeking a Computer User Support Specialist to join our team in Ft. Novosel, AL. Must be a US Citizen Must possess an active DoD Secret Clearance The Computer User Support Specialist will support NETCOM (U.S. Army Network Enterprise Technology Command Center) in providing Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, and tickets assigned within the Remedy incident tracking system.
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Knowledge of various software platforms: Windows, iOS/Android, Microsoft Office, McAfee HBSS/HIPS, Citrix VDI, SharePoint, TCP/IP networking, and Microsoft Active Directory. Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
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Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. Strong knowledge of Microsoft 365 and complementary solutions (i.e. Entra ID, Intune, Defender for Business) as well as network standards and best practices.
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Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
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Awareness of Microsoft MDM tools - Intune, Azure Identity and Rights Management, and Enterprise Mobility Suite Proven expertise in designing and implementing Microsoft 365 solutions, including Office 365, SharePoint, Teams, Exchange, and Power Platform.
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Roles that you might currently be in: Desktop support analyst, 1st line support, 2nd line support, Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager.
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Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
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The Microsoft Dynamics 365 Developer will assist the client in prototyping MS Dynamics and PowerApps solutions to inform their Low/No code modernization objectives. Apply domain knowledge of Microsoft tooling to support solution envisioning in the client environment (e.g., Where to apply Dynamics 365 apps, Microsoft Power Platform, or Microsoft Azure.
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Ability to implement and support mobile device management (MDM) or endpoint deployment and management solutions such as InTune, JAMF, etc., to package and deploy applications and updates to supported endpoints.
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Provide end-user support and troubleshooting of Windows/MacOS desktops, applications (Office/Outlook), printers, peripherals, new user setup, email delivery problems, etc. On the complex end this may be an AWS environment serving users around the globe; it may be an on-premise virtualization environment with redundancy and high availability; or a customer primarily utilizing 3rd party SaaS solutions; or a single server running a few applications; or a basic desktop support; or even a 'white glove' residential client requiring business-grade reliability.
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Microsoft Certified Solutions Developer (MCSD) Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA) Sun Certified Professional (SCP) Red Hat Certification program (RHCP) CISCO Certified Network Professional (CCNP) Oracle Certified Professional (OCP) IAT Level II CompTIA Security+ce baseline certification in accordance with DoD Information Assurance Workforce Improvement Program.
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Monitor and support modern cloud systems and infrastructure such as Microsoft Office 365, Azure, and Cisco Meraki. Experience with Microsoft related technologies: Windows Server, Active Directory, Exchange, and Office 365.
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10+ years of experience working with Microsoft Azure, Office 365, Windows Operating Systems (Windows Server 2012R2 or newer), Azure Active Directory, cyber security, and OSS. In-depth knowledge of Microsoft Azure DevOps Services\Server, Github, Azure Pipelines, Azure Boards, Azure Monitor, Visual Studio, and\or Azure Kubernetes Services.
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Serve as the User Support Service Delivery Manager responsible for the delivery of end user services and support /incident activities for three teams: Desktop, Imaging, and Release & deployment (Mi crosoft Customer Engagement Methodology ( MCEM ) , Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune.
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PREFERRED QUALIFICATIONS OF POSITION· Direct experience working with at-risk populations (i.e. people experiencing homelessness, veterans, and/or survivors of domestic violence)· Training in de-escalation techniques/conflict mediation· CPR/ AED CertificationKNOWLEDGE AND SKILLS· Knowledge of Microsoft Office products and Windows environment· Excellent verbal and written communication skills· Strong organization and problem-solving skills.
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microsoft office support solutions jobs in Kekaha, Hawaii
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