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Service Desk Technician
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- Description: Our client is currently seeking a Service Desk Technician
- Handles Identity and Access Management; provisioning, maintenance, and disabling of user accounts and profiles.
- Ability to implement and support mobile device management (MDM) or endpoint deployment and management solutions such as InTune, JAMF, etc., to package and deploy applications and updates to supported endpoints.
- Ensure the stable operation of desktop computers (Windows and macOS), accessories and peripherals following established guidelines and best practices.
- Knowledge of IT Service Management (ITSM) tools such as Jira Service Management, ServiceNow, ServiceDesk+, Remedy, Cherwell, etc.
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