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Associate, IT, EUT Analyst
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Full-time
- Company DescriptionMUFG Investor Services provides asset servicing solutions to the global investment management industry.
- Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
- Prioritise issues and work with Support Team Leads, Application Managers, IT Operations, Vendors, and other teams to resolve issues, minimising escalations.
- Provide first-line support for Laptops, PCs, Printers, Office 365, Active Directory, Networking and Ticketing.
- Solid technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop, Citrix XenApp, and Monitoring tools.
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