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The CSR will report directly to the Product Support Manager for Power Equipment Co. The CSR will also have daily interaction with their respective branch Service Manager, Parts Manager, and Machine Sales Representative(s) as appropriate, to communicate status of customer/machine issues and provide feedback from the field.
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Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line.
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The Customer Support Manager oversees a team comprised of customer support specialists responsible for the lifecycle of the onboarding process for both the Camp and Boarding School program, while serving as the main point of contact for the customer through the duration of the process.
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Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. Enters orders placed by customers, answer/research customer inquiries, track orders through SAP, communicate problems/information between sales representatives, manufacturing personnel and customer.
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The main function of a Support Engineer is to provide technical assistance to computer system users. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
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Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards Processes customer orders, bills and accounts, and applications for service, maintenance and termination.
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The IT Customer Support Technician is responsible for event day preparation and operation of the Barclays Center Information Technology functions such as: Internet connectivity, network equipment, computer software, security, and hardware.
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The Network Support Engineer will be responsible for configuring, deploying, maintaining, documenting, and supporting Clair Global’s temporary events and touring networks. Clair Global is seeking a Network Support Engineer to join the Clair Data Services division.
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This Technical Support position with a focus on IT helpdesk support and customer service earns a competitive salary and great benefits, including medical, dental, vision, life insurance, disability, a health savings account (HSA), and a flexible spending account (FSA.
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Skyworks is seeking a Product Quality Engineer to work in Woburn to support his growing automotive business. This role also includes customer RMA/FA support: coordinating the process to receive customer failures; drive verification, root cause analysis and reporting using the 8D process.
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The Technical Support Specialists are responsible for providing highly technical service level support to customers on Aristocrat-supported product lines released in Class II, Class III, Historic Horse Racing, and Video Lottery Terminal markets.
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IBC's focus is to be customer centric and strive to provide excellent customer experience. Performs all essential job functions assigned to a Support Services Specialist 1. 750 Support Services.
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Orchestrate impactful product launches, working closely with counterparts across Growth, Product, Sales, GTM Enablement, and Customer Success. Continuously gather and synthesize insights from prospect meetings, customer interviews, and data from sales tools — to identify ways to improve our messaging, sales process, and product capabilities.
$154,000 - $216,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide the very best customer service experience for all bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
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Chemistry, Laboratory, Engineering, Troubleshooting, HPLC, Data entry, Biology, Electrical, Support, LCMS, centrifuge, UPLC. - Primary role will focus on installs, repairs, maintenance, validation, and qualifications of multi-vendor lab equipment at customer site (HPLC, UPLC, LCMS, Centrifuge, etc.
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customer support product jobs Title: technical customer support Company: Dab Pumps Inc
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