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You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line.
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The Technical Support Engineer is the face of Outreach and the voice of the customer. We are seeking customer obsessed individuals with technology support and customer facing expertise to provide differentiated support services for the Outreach Platform.
$60,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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Filler Automation Product Support Expert provides daily telephone & email support for automation issues to internal (FSE, PM, CCM, ASM) and external customers on regular filler equipment.
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Machinery Customer Support Manager/HYBRID. The Machinery Customer Support Manager is responsible for overseeing all aspects of customer support, ensuring exceptional service and maintaining high customer satisfaction levels.
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Work with Modality / Service Engineering, Product Engineering and field support specialists to drive product quality, serviceability, and resolve formal customer escalations.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. Engage with a diverse consumer base to provide solutions for customer needs and technical issues.
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Provide Technical Support for Customer Issues on various Product Lines. Works closely with Tech Support and Project Manager's, Sales, Software Engineering to resolve Product and Customer issues.
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As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
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IBC's focus is to be customer centric and strive to provide excellent customer experience. Performs all essential job functions assigned to a Support Services Specialist 1. 750 Support Services.
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Works closely with Customer/Desktop Support Analysts and other technical team to provide white glove service to Executive Management Team. Responsibilities: Performs onsite analysis, diagnosis, and resolution of desktop, server, network and applications problems for end users, and recommends and implements corrective solutions, including offsite repair for remote users as needed.
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This position also functions to provide advice on order status, and offer technical support on product features, and installation guidelines. Developing strong relationships within our customer base is critical as this position is the primary customer contact for coordinating phased, and single order processing, and is the internal pivot point for the customer to support departments: Sales, Operations, Purchasing, Credit, and Logistics.
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Applicable experience could be; teachers, waitress, waiter, host, hostess, receptionist, secretary, concierge, greeter, front desk, cook, delivery, clerk, customer-service, sales associate, retail, sanitation, housekeeping, guest services, utility, maintenance, custodian, janitor, cafeteria worker, warehouse, automotive, factory, healthcare, medical professional, nursing home, college student, bus drivers, beautician, barber, volunteers.
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Liaison with the customer EDL service delivery and domain teams to appropriately lead the offshore team of technical support engineers. Minimum 3+ years experience with Incident and Problem Management preferably using ServiceNow. Other Skills: Must have good oral and written communication skills to effectively communicate with various customer IT teams and business representatives in addition to the EDL Tier 1 support engineer team.
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customer support product jobs Title: technical support Company: Dab Pumps Inc
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