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The Advanced Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing advanced front-line customer technical support of hardware, software, and consumable issues and inquiries for the entire Microbiology product line.
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Experience in customer support, customer service, customer experience or relevant technical roles preferred. Maintain on-line records of customer performance issues, engineering changes and overall product knowledge; Input solutions into the appropriate knowledge base articles and technical bulletins.
$75,000 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Utilizes the service ticketing system, product champion process, software bug tracking system, and/or other internal processes to resolve customer situations. Assists UIC customers, sales, and field service personnel by providing technical solutions and information, on production equipment in assigned product families.
$75,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Leveraging deep product knowledge and superior customer support skills, team members strive to consistently meet or exceed customer needs in every interaction. Engage with System Administrators, Field Consultants, Developers, and Engineers onsite at customer locations or virtually to reactively and proactively diagnose software issues pertaining to the deployment, customization, or operation of PTC’s product integrations.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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If this sounds like you, you are a great candidate for our on-site Technical Customer Support position. You will receive calls from current customers needing technical support with their mobile medical, security alert device.
$15.5 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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We are currently seeking skilled customer support as well as honed experience as technical support specialist roles with prior experience in the gun accessory industry to join our team.
$26 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Survey Technical Customer Support role is crucial for providing high-level technical assistance to end-users, field engineers, technicians, and product support personnel.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Experience as Solution Consultant, Customer Success, Sales Support, on-site Customer Support etc. Sprinklr is looking for a Managed Services / Technical Support with experience in SaaS operations to manage enterprise-level projects for Sprinklr’s largest customers.
$153,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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As a Customer Service Time & Attendance Technical Support II, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access.
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Assist and mentor Tier I Software Support Specialists on advanced technical product topics. Actigraph is seeking a Tier II Customer Technical Support Specialist to be a key contributor within multiple areas of a small technical-based rapidly growing company.
Full-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Customer Support Technical Specialist (Bilingual - Spanish) offers assistance for any product inquiries via phone, email and live chat. If you love technology, have a passion for technical and customer support and are keen to join a leading-edge telematics firm, we would love to hear from you.
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Proven experience in product support or related customer facing role, ideally within the medical, safety, or life-saving products industry is a plus. The Product Technical Support Specialist – Tier 1 plays a critical role in providing patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone, email, and other channels guaranteeing prompt and precise resolutions.
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Collaborate and assist R&D in the testing and optimization of product support techniques and tools. Provides expert and second tier technical support for the installation and repair of complex systems and outages.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Include other aspects of product/device field support; such as, software updates, placing orders, asset management, and shipment tracking. Could This Be For You: Provide technical support for internal and external customers by troubleshooting, diagnosing, and resolving reported issues.
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Feit Electric, a leading lighting and smart home product manufacturer, is seeking a dynamic and organized Director of Customer Service and Technical Support. Proven experience (7+ years) in a leadership role managing a global customer service and technical support team in consumer goods.
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customer support product jobs Title: technical customer support
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