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IT Customer Support Technician
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$30 an hour
Part-time
- The IT Customer Support Technician is responsible for event day preparation and operation of the Barclays Center Information Technology functions such as: Internet connectivity, network equipment, computer software, security, and hardware.
- The incumbent will work on a team that serves as the arena's first point of contact for events and will be required to expedite requests and issues as applicable.
- Coordinates with members on internal IT teams to activate Ethernet jacks on required VLAN's through patch panels and respective network switches.
- Troubleshoots IP Phones and IPTV issues; maintains record of activated wall jacks, network switch ports.
- Extends CAT5e/6 Ethernet cable and secure with gaffers tape according to specific venue requirements/floor plan instructions as directed.
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