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Machinery Customer Support Manager/HYBRID. The Machinery Customer Support Manager is responsible for overseeing all aspects of customer support, ensuring exceptional service and maintaining high customer satisfaction levels.
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You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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This position also functions to provide advice on order status, and offer technical support on product features, and installation guidelines. Developing strong relationships within our customer base is critical as this position is the primary customer contact for coordinating phased, and single order processing, and is the internal pivot point for the customer to support departments: Sales, Operations, Purchasing, Credit, and Logistics.
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Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line.
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The Technical Support Engineer is the face of Outreach and the voice of the customer. We are seeking customer obsessed individuals with technology support and customer facing expertise to provide differentiated support services for the Outreach Platform.
$60,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Filler Automation Product Support Expert provides daily telephone & email support for automation issues to internal (FSE, PM, CCM, ASM) and external customers on regular filler equipment.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. Engage with a diverse consumer base to provide solutions for customer needs and technical issues.
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Work alongside Customer Success Managers to proactively drive product adoption and education in the onboarding and re-engagement process. Serve as a client advocate to our product management team.
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If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
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Work with Modality / Service Engineering, Product Engineering and field support specialists to drive product quality, serviceability, and resolve formal customer escalations.
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The BHS develops and elevates the b-Helpful colleagues, ensures coverage in line with velocity, drives BOPS and Curbside fill in line with our Ready-On-Time promise, ensures we deliver an outstanding Gift Wrap product, and sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at b-Helpful.
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Provide Technical Support for Customer Issues on various Product Lines. Works closely with Tech Support and Project Manager's, Sales, Software Engineering to resolve Product and Customer issues.
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MAIN RESPONSIBILITIESRegulatory AffairsProvide product stewardship support to all internal functions (e.g. Supply Chain, Operations, Customer Service, Research and Development, Marketing and Sales, Logistics.
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customer support product jobs Title: technical customer Company: Dab Pumps Inc
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