- UpvoteDownvoteShare Job
- Suggest Revision
As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
$100 - $135Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
He or She will possess technical sales knowledge and experience related to Quality engineering service areas including Supplier / Customer Quality Management Systems, Quality Engineering Processes, Quality Inspection (Incoming, In Process, Final, Source Inspection, First Article Inspection, Nondestructive Testing, 3 Dimensional Inspections, etc.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Helps customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. Job Description As a Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships and technical strategy with Dynatrace's strategic customers.
$100,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
- Suggest Revision
You will own an overlay team of subject matter and industry experts who will be responsible for each area of client services including Implementation, Professional Services, Telco Solutions, Customer Success, Technical Account Management, Technical Support.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Unlock your potential as a Technical Sales Support Specialist - make an impact by providing top-notch support to our customers and driving business success! As a Sales Support Associate, you'll play a vital role in supporting our Renewal Sales team with documentation, account reconciliation, and task management, while engaging with multiple levels of leadership within the company and financial institutions across the US and Canada.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Contributes to customer satisfaction and organizational success by acting as liaison between the client and internal departments (e.g. accounting, marketing, IT, technical support, product development, sales, project management, and Order Management), including participation in internal cross functional meeting groups to ensure that client needs are met.
Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
About the Team - As part of the Enterprise Customer Success team within the broader Enterprise Solutions organization, you will collaborate with colleagues across multiple specialized groups such as Technical Account Management, Project Management, Solutions Architecture, Technical Support, Documentation, and Sales Engineering.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Required Skills Quality Engineering Services across Aerospace and Defense market segments Customer relationship building and management; strong account management competencies Customer Relationship Management (CRM) application experience; MS Dynamics 365 preferred Key Account Management tools, for example Miller-Heiman Large Account Management Process (LAMP.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Plan for customer events and launches, partnering with Support, Engineering, and SRE to ensure customer success during critical moments. Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Job QualificationsEducation: A BS/BA Degree or equivalent years of experienceExperience: 3+ years in a similar role (Client Service/ Account Management/Customer Success.
Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Managing the customer design business cycle from cradle to grave; NDAs, License agreements, Salesforce, Development tools, Customer support and issue resolution, Forecasting, Pricing strategy, Customer service, Production and EOL management.
$198,000 - $297,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Establish a Customer Success foundation to include a smooth onboarding process (Implementations), technical post-sales strategic consulting (Technical Account Management), relationship building/reporting (Account Management), day to day support (Customer Service), and more proactive churn avoidance through the creation of a Critical Account Program.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Serve as a key member of the business development and account management team in helping to ensure customer success in securely building and migrating applications, software and services on the AWS platform-Fostering, coaching, recruiting and scaling a team of world class security architects; providing strategic and tactical oversight to the team and the program.
$135,200Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Supplier will provide search advertising, account specialist support services to Microsoft Advertising, Global Enterprise Sales, in North America, which manages a large set of clients in the US and CA. The Supplier will offer campaign management, reporting, editorial, and optimization services.
ExpandApply NowActive JobUpdated Today
account management customer service technical support success jobs
FEATURED BLOG POSTS
How to Ask for a Letter of Recommendation
When the job board you subscribe to finally posts your dream job, you may feel like the stars have aligned. But part of securing a position that matches your career plan is ensuring you address all the application basics. You know, the resume, the cover letter, the portfolio. It seems like you've got this in the bag — until you realize they want a letter of recommendation, too!
16 Tech Jobs You can Get Without a College Degree
You might think that if you don’t have a computer science, information technology, or related degree, then there’s absolutely no way you can break into the technology field and score a high-paying tech job. But this is a misconception. There are actually tons of tech jobs out there that don’t require a college degree. Instead, employers are more interested in the skills that you can offer. So, read on to learn more about how to land tech jobs without a degree.
What Are SMART Goals?
When it comes to achieving our goals, there’s a lot of noise to work through. A study by the University of Scranton has found that only 8% of people who set New Year’s resolutions actually achieve them. Our busy lives might be one reason for this. Another, even more important reason, is our approach to goal setting. Being too vague, too ambitious or simply unclear on the timeframe can set us up for failure.
How Long Do Background Checks Take for Pre-Employment
Many jobs require a background check. For some companies, this is a matter of company policy. In other jobs, such as finance, childcare, and security, the government often requires background checks. While there are varying levels of intensity, for most people, a background check is nothing to worry about. In fact, the biggest question is often how long does a background check take? Here’s what job seekers and applicants need to know about background checks before they apply to new jobs.
The Best Remote Jobs: Where & How to Find Them
The Covid-19 pandemic hasn’t been easy on any of us, but if there’s one silver lining, it’s the fact that remote work has grown in popularity because of it. Companies that previously weren’t open to their employees working remotely were suddenly forced into allowing it. Since then, they've realized that much of their workforce is happier and more productive. Naturally, this has led to more remote job openings, which is great if you’re interested in this type of position. Read on to learn more about the best remote jobs and where to find them.
In-House vs Outsourcing Recruiting: Which is Better?
When looking at in-house vs outsourcing recruiting, it is important to nail down the benefits for each and whether those benefits outweigh the risks that follow.
How to Write a Short Bio
First impressions can be tricky. When meeting someone in person, it’s likely you have an elevator speech. These short, practiced introductions can help you share more about who you are, what you do for work and other facts about you. While this works well in a live, in-person context, there are many cases where professionals “meet” someone via written form - like social media, a resume, or published work. In these cases, your bio works as your first impression. So, here’s a step-by-step guide on how to write a short bio.