Upvote
Downvote
Customer Success Manager
Share Job
- Suggest Revision
Full-time
- We are looking for an energeticCustomer Success Manager (CSM)to join our global Customer Success team!
- The main purpose of the CSM is to retain an assigned book of business associated with Ex Libris software under Clarivate , identify and mitigate risk , and support the growth of key customers.
- 5 years of Customer Success , Account Management or similar experience managing customer relationships
- Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoV E or Leganto or similar library solut ion(s) A background in academic libraries, government, or higher education
- Experience using a Customer Success software platform (Salesforce.com, Gainsight, etc.)
Active Job
Updated TodaySimilar Job
Relevance
Active