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Tier 2 Deskside / Help Desk Analyst's This position provides second level support for all incident and service requests that have been escalated by the Service Desk. Support will be provided onsite, remotely, over the phone, or via email.
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As Help Desk Technician , you'll support our Customer Service Center in providing 24x7x365 IT support to our mission-critical government customer. Properly documents, prioritizes, and escalates, utilizing the Help Desk ticketing system, all reported problems together with the appropriate resolution required for solving each problem.
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ERT, Inc. is seeking Help Desk Specialist to provide customer service and monitoring support for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD. This is an on-site position requiring 12 hour shifts (6 a.m. - 6 p.m. and 6 p.m. to 6 a.m.) on a rotating basis.
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Performs all the duties of a Help Desk Specialist 1 with increased technical proficiency and working knowledge. CompTIA A+, CompTIA Network+ certifications are preferred. Two (2) years experience in customer/user service, in providing technical and end-user support for commercial PC operating systems, COTS, and/or applications software in person and over the phone.
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Job Description CWS is seeking a Help Desk Specialist to answer and triage all OFR requests, resolve all technical issues appropriate to skill levels as expediently as possible, and escalate to Tier II or Tier III level(s) as appropriate.
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Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC (Centers for Medicare and Medicaid Services Business Operations Support Center) client. Two (2) years of relevant Help Desk experience preferred.
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Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk Manager to join our team in the DMV area. At ManTech , you'll help protect our national security while working on innovative projects that offer opportunities for advancement.
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We are looking for a Help Desk Analyst responsible for Tier I / Tier II support of service requests, including prioritization, documentation, and resolution. Provide input on requirements gathering, testing, and implementation phases from a Help Desk support perspective.
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Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Bachelors degree in an IT-related field. Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk Support to join our team in the DMV area.
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Nakupuna Solutions is seeking a Senior Help Desk Technician to support the Army Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C5ISR) Center Headquarters at Aberdeen Proving Ground (APG), Maryland.
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Help move spares to the storage room. Tier 1 support of Broadcast applications such as Avid iNews, VizRt, ScheduAll, Adobe Final cut Pro preferred. Liaise shift duties with other IT Service Desk staff and arrange handing over for coming shift(s.
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We have an opportunity for a Help Desk Technician supporting one of our Federal customers in Falls Church, VA. Help Desk Technician. The Help Desk Specialists will provide support for incident resolution and requests reported to the service desk.
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Safely and accurately unload and deliver product to customers utilizing lift gates, hand trucks or pallet jacks.
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The Help Desk Specialist will provide technical assistance to clients with issues regarding hardware and software. The Help Desk Specialist responds to queries, identifies problems, researches answers, and guides clients through corrective steps.
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We are looking for a Help Desk specialist to support this program. Zolon is a prime contractor with the Department of Health and Human Services (HHS) to provide Software Development, Maintenance, and Support.
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Title: help wanted Company: Rio Mambo in Alexandria, VA
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