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We are currently seeking a talented and motivated Help Desk Specialist II for a Full-Time position. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification.
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The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices. Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity.
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Help Desk Manager- ONSITEThe IT Help Desk Manager is responsible for leading the Firm’s technical support teams to provide a gold-standard technology experience for our lawyers, staff, practice groups, and clients.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communication means promptly.
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The Help Desk Specialist must apply fundamental concepts, processes, practices, and procedures on technical assignments. We are currently seeking a talented and motivated Help Desk Specialist I for a Full-Time position.
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The Tier 1 Technician is primarily responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed.
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SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our success. Job Title: Tier 1 Help Desk Analyst. Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance contractual standards.
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Job Summary: As the Help Desk Manager, you will lead the day-to-day operations of the Service Desk, ensuring efficient incident resolution, service request fulfillment, and task management. Two-time SBA SBIR Tibbett's Award winner.
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HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support.
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ActioNet has an immediate opportunity for a Help Desk/End User Support Manager e ligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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To keep up with this rapid expansion, they’re looking for a savvy Help Desk Technician with vast experience installing and troubleshooting Windows, Macintosh, and telephony systems to support their national team.
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Zachary Piper Solutions is seeking a Help Desk Technician to support a long-term government program supporting CISA/ DHS. The Help Desk Technician will be providing onsite incident response to civilian Government agencies and critical asset owners experiencing cyber-attacks.
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GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital.
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Desired: Experience using an out of the box help desk/service desk ticketing required, with ServiceNow ITSM tool experience highly preferred. As a Help Desk Manager, you will provide daily supervision and direction to staff who are responsible for phone, remote, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.
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Job Description Location: Hybrid EST Time Zone US Citizens or LPR candidates only Work hours per week: 40 The position is for a 40-hour work week, Monday thru Friday 7am – 5pm EST (Hours may fluctuate between two shifts) We are looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC.
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Title: help Company: Rio Mambo in Alexandria, VA
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