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Conduct internal and external policy research to support help desk policy inquiries using various sources and approved documentation. A minimum of 15 years of IT cybersecurity experience, including direct support for the US Government and 7 years serving as a Policy Analyst for an enterprise IT systems OR a relevant Master's Degree in IT, Computer Science, Business, or Engineering and 10 years' of IT cybersecurity experience including direct support for the US Government and 5 years serving as a Policy Analyst.
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The Tier II Help Desk Analyst will intercept and handle all escalations from Tier I, in accordance with standard industry practices. DKW is currently looking for a Senior Help Desk Analyst (Tier 2) to support our team.
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ALL SUPPLEMENTAL DOCUMENTS MUST BE UPLOADED BY THE CLOSING DATE OF THIS ANNOUNCEMENT. If applying online poses a hardship, you may contact either the HR Specialist listed on the vacancy announcement or you may contact the Monster Government Solutions help desk (prior to the closing date of the vacancy announcement) via e-mail at mgshelp@monster.com or you may reach them directly at 866-656-6831.
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The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices. Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our success. Job Title: Tier 1 Help Desk Analyst. Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance contractual standards.
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We specialize in life cycle solutions for network engineering, information security/assurance, software engineering, help desk, data management/migration and project management services on the IT side, as well as RF engineering, microwave engineering, VOIP and a broad range of wireless and radio-frequency engineering services through our Telecom Division.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool. Job Title: Special Education Help Desk Analyst Journeyman (Hybrid.
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Supported O&M functions include annual user account recertification process, biannual server certificate expiration updates, periodic user account request form updates, monthly vulnerability remediation support, POAM remediation support, help desk issue remediation support, quarterly software license compliance support, monthly ISSO support, quarterly backup and restore exercise support, and annual failover/switchover exercise support.
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Arlington County's (DTS) is hiring a Help Desk Support Analyst to support the development and implementation phases of the County's permitting system. Reporting to the Permit Arlington Technology Manager, the Help Desk Support Analyst provides frontline technical support and customer service related to permit applications to both internal and external users.
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HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support.
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Interface with other teams when needed to help resolve customer issues. Must have hands-on experience in troubleshooting and resolving IT issues on desktops/laptops, operating systems, Windows 10, Windows 7, applications, O365, Adobe, AD, wireless devices, network connectivity, VTC equipment/ conference room support, MS Teams, Skype, WebEx, WiFi, VPN, Citrix, Print queues, Cisco VoIP Console access.
$25 - $35 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Special Education Help Desk Analyst is responsible for providing support to employees and external customers on various data systems, including PowerSchool. We are looking for a Special Education Help Desk Analyst Journeyman (Min 10+ Yrs. Exp) ( Webcam Interview.
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As the IT Director, you will be responsible for overseeing the design, implementation, and maintenance of our cloud infrastructure, driving data-driven decision-making through Power BI analytics, and ensuring smooth operations of our help desk services.
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We are seeking an experienced IT Director to lead our Cloud Engineering, Power BI Analytics, and Help Desk teams. Proven experience 3 in a leadership role overseeing cloud engineering, Power BI analytics, and help desk teams.
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We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in Silver Spring, MD. As a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software diagnostics and resolution, as well as telecom and networking troubleshooting.
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help desk analyst jobs in Silver Spring, MD
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