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The Navy NCIS team is searching for Help Desk Analyst - Tier I to join their program in Quantico, VA. ITSM, Remedy Help Desk, Users Support. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counterterrorism (CT), counterintelligence (CI), and cyber matters.
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Help Desk Analyst will support the Level 1 Analysts when coverage is needed. Help analyze problem patterns and trends and recommend corrective actions where appropriate •Timely log, update, follow through, and close all incidents •Create, modify and follow through with all IT Help Desk, email, voice mail and Jira Tickets •Document problem resolutions in Helpdesk management software so that this information can be used to resolve future calls.
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The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices. Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity.
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Certifications: Desktop Support Technician, Technical Support Professional (HDI) Help Desk Institute; Windows 10, Office 365 (MCSA) Microsoft Certified Solutions Associate; Apple Certified Support Professional (ACSP); Net+, Security+ (CompTIA); Mobile Device Management (AirWatch, JAMF, Meraki); IT Service Management - Foundation (ITIL) Information Technology Infrastructure Library.
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Lyra Technology Group is seeking an IT Help Desk Analyst for one of our operating companies, Cross the Divide. This individual will support Cross the Divide clients with all manner of IT help desk tickets, projects, maintenance, and troubleshooting.
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Goldman Sachs is seeking a Trading Analyst to support the Loan Trading team in New York. Goldman Sachs’ Securities division is looking to recruit an Analyst to primarily support Senior Traders in operational and administrative functions as well as act as a point person for technological needs on the desk.
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The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool. Special Education Help Desk Analyst Journeyman (Hybrid.
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Minimum of 3 years of IT Help Desk , Support , or Systems Analyst experience. 2 additional years as an IT Help Desk Specialist or IT Support person. As a n IT S upport Engineer with IndeVets , youll be responsible for the general IT administration of our internal business operations and communication systems , as well as provid ing IT help desk and support to our employees using these systems.
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R+L Carriersis expanding its Information Technology Department, and has an immediate opening for a Second Shift Help Desk Analyst. Help Desk Analyst, $16.00 -$22.00 hr.
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This person reports to the Help Desk Manager for IT Support in LSU AgCenter Information Technology. The primary area of support responsibilities will be for the faculty and staff of the College of Agriculture and LSU AgCenter through the IT Help Desk. Overnight travel will occasionally be required.
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Work experience in other Information Security, Privacy, and/or Information Technology disciplines such as software development, help desk, networking, systems administration or similar in conjunction with professional certifications such as CIPP, CIPM, CIPT, CCSP, CGRC, CRISC, CDPSE, CGEIT, CISA, ISO Lead Implementor, ISO Internal Auditor, and AWS Associate or Professional level certifications.
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We have an outstanding Contract position for an IT Help Desk Technician to join a leading Company located in the Laurel, MD surrounding area. Possess any of the following certifications: ITIL, Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst.
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Keywords:Chantilly VA Jobs, Integrated Service Center Technician, Email Support, Phone Support, Support Tickets, CRM, Help Desk, Support, Technician, Network, Service, Desk, Service Center, Call Center Environment, Networking, CompTia A+, CompTia Server+, CompTia Network+, HDI Customer Help Desk Analyst, Microsoft Office Specialist, Virginia Recruiters, IT Jobs, Virginia Recruiting.
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IT Service Desk - provides first-level technical support through phone, email, and chat support (if applicable) to resolve technical end-user service and support requests. Minimum of 18 months experience working in an IT Service Desk/inbound Call Center environment.
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As a Senior Help Desk Analyst, you will provide escalated technical support to all Credit Acceptance team members with a high degree of customer service. Provide mentoring and technical guidance to L1 and L2 Help Desk agents along with assisting leadership team with reporting, performance and KPI analysis, skills gap assessment, and training.
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