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Special Education Help Desk Analyst Journeyman
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- Special Education Help Desk Analyst Journeyman (Hybrid)
- The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool.
- To provide support to client employees and external customers on PowerSchool Special Programs, enabling them to track and monitor the entire Individualized Education Program (IEP) process.
- Providing help desk support to client employees and external customers on PowerSchool: This includes user account management, responding to user inquiries, troubleshooting problems, and providing guidance on how to use the system
- Assisting in the creation and maintenance of PowerSchool system documentation and training materials: This helps to ensure that users have access to the information and resources they need to use PowerSchool effectively
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