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Supported O&M functions include annual user account recertification process, biannual server certificate expiration updates, periodic user account request form updates, monthly vulnerability remediation support, POAM remediation support, help desk issue remediation support, quarterly software license compliance support, monthly ISSO support, quarterly backup and restore exercise support, and annual failover/switchover exercise support.
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The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices. Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital.
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Secret Service Desk Analyst. Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving, Office support, desk support, admin HR, Human resources, planning, strategy, government.
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The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool. Special Education Help Desk Analyst Journeyman (Hybrid.
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The Special Education Help Desk Analyst is responsible for providing support to employees and external customers on various data systems, including PowerSchool. We are looking for a Special Education Help Desk Analyst Journeyman (Min 10+ Yrs. Exp) ( Webcam Interview.
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If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.
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At least 3 years of experience – preference for that experience in an IT Help Desk and desktop support environment for both PCs and Macs, MS Office, networking, security, with some internet/ telecommunications and audio-visual experience is desirable.
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HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support.
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2-6 years of experience providing help desk support. - Provide Tier 1 Service Desk support on the following systems/technologies (but not limited to): · Windows 10/11, Office 365 Apps, Zscaler, MS Teams, office 365, Desktop peripherals (monitors, docking stations, mice, printers, and other devices), custom applications, mobile equipment, printers, video conferencing equipment.
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The IT Help Desk supports a 12,000+ user community within the Department of Homeland Security (DHS). Qualified candidates will provide mid-level support for an Information Technology (IT) Help Desk which receives and resolves 15,000 tickets monthly through the Service Now service management software.
$54,200 - $111,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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FA shall have the ability to learn and utilize Government and commercial databases such White House Draw, Financial and Business Management System (FBMS), AFS4, NPS Help Desk Ticket, Concur Travel, GSA Advantage, and NASA SEWP. The FA shall provide financial accounting support, along with administrative and clerical support, to the construction management and design team.
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Six Sigma, Technical Writer, Help Desk, Information Technology, Business Analyst, Management, Technology. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.
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Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
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The Help Desk Analyst will be expected to support various in-house and SaaS applications for Tier 1 & Tier II issues, where Tier II issues are considered more complex in nature. The Help Desk Analyst will be the frontline of the organization’s support department.
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help desk analyst jobs in Washington, DC
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