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Help Desk Analyst - Active Secret Clearance - on SITE
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$60,000 - $70,000 a year
Full-time
- Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity.
- The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices.
- Solve tier I and tier II system queries, requests, incidents, software setup, printer support, and hardware support problems
- 2+ years of IT Support, Help Desk, Network Administration, and/or Mobile Device Management Experience
- Knowledge of the majority or most of the following systems: BMC Remedy, ServiceNow, Active Directory, SharePoint, Windows 10, Cisco Routers/Switches, Palo Alto, Intune, Purebred, Adobe, etc.
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