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A Client Success Manager has the responsibility to make sure that a product helps customers achieve whatever goals they have, and drive increased customer satisfaction and usage. Final interview and presentation assessment with the Client Success Team Manager and Implementation Team Manager.
$70,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Senior Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. Senior Customer Success Manager.
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You will report to the Social Media Director and be responsible for supporting the implementation of best-in-class social media and community management programs that maximize our clients’ reputation, success and customer experience.
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2-4 years of relevant work experience in customer success, client experience or sales development. Our solutions include Information Governance advisory services, retention policy creation and implementation, records management and storage, scanning and information activation, software for document management and workflow automation, secure shredding and more.
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Evaluate, improve, document, and maintain the customer success core operational processes to ensure efficient and productive workflow across departments. Quality Coding Software Solutions is seeking an Implementation and Operations Specialist to support our Managed Care and Community based healthcare clients.
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WHAT WE'D LIKE YOU TO HAVEA great candidate: Has experience in Sales Engineering, Solutions Consulting, Sales, Implementation, Customer Success, or Product Management, preferably supporting SaaS industry product(s.
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The successful candidate will work hand-in-hand with field services, professional services, delivery, product management and customer success to provide differentiated Workday Student solutions and help prospective customers and deployment partners understand their value and benefits, explain technical features, deployment strategies, define scope and services estimates, engage in proof of concepts, and avoid potential problems.
$158,100 - $273,600 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You have relevant experience in Customer Success, Customer Onboarding/Implementation, and/or Account Management. Crayon is seeking a dynamic and motivated Customer Success Manager to join our team.
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Lead development of go-to-market strategy and product launch plans inclusive of messaging, customer facing and sales training collateral, software licensing strategy, and value-based pricing implementation.
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Responsibilities: Work closely with Account Manager to map out customer success criteria and drive product adoption and growth Define risk metrics and measure and document progress towards limiting this exposure using Threat Stack's Cloud Security Platform® (CSP) Take ownership of all technical aspects of customer subscription - from onboarding and implementation by assisting customers with system configuration (policy configs, alert rules, etc.
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Work closely and communicate effectively with various cross functional teams including Sales Engineering, Sales Operations and Customer Success to ensure seamless implementation and effective ongoing account growth.
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Hire, coach, develop, and lead a team of Enterprise Customer Success Managers, commonly with 5-7 years work experience. The Manager will manage the Customer Success lifecycle through playbooks, best practices, and industry benchmarks, covering both proactive and reactive engagement strategies.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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In this role, you will lead a professional services team focused on customer success from implementation and beyond. Build an internal network across Veeva – Sales, Strategy, Product, and Services – to champion customer and employee success.
$90,000 - $200,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Provide ongoing, post-sales, technical guidance to the customer's technical team to drive customer utilization of Snowflake and digital transformation success. Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, and best practices that showcase functional capabilities, competitive advantages, and business benefits of the Snowflake solutions throughout the sales cycle, from demo to proof of concept to design and implementation.
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The Senior Project Manager, Customer Experience will swiftly become an expert on Cognex products as well as customer success packages, processes, and systems, and then drive projects that positively impact Cognex customers in ways that align with global operational and financial objectives.
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customer success implementation jobs in Waltham, MA
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