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Post Sales Engineer
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- Our customers are the new economy companies: they exist to make the way we live, work, and play awesome.
- Work closely with Account Manager to map out customer success criteria and drive product adoption and growth
- Define risk metrics and measure and document progress towards limiting this exposure using Threat Stack's Cloud Security Platform® (CSP)
- Take ownership of all technical aspects of customer subscription - from onboarding and implementation by assisting customers with system configuration (policy configs, alert rules, etc.)
- Be the voice of the customer by capturing feature requests and general feedback to share with Product Management, Engineering, and Marketing teams
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