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Models and teaches cause-driven leadership characteristics for the Welcome Center to possess the level of customer service that is critical to the success of the WSYMCA. Ensures proper implementation of Welcome Center procedures.
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Familiar with SFDC and Customer Success Automation platforms such as Gainsight and Business Intelligence & Data visualization tools (e.g., Tableau) You will report to the VP, Global Revenue Operations and work closely with the Chief Customer Officer, VP of Customer Success, VP of Renewals, VP of Services, VP of CS Strategy, and other stakeholders across Revenue Operations and the broader ecosystem such as Finance, IT, Legal, and HR.
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Analyze data related to sales, marketing, and customer success to gain insights into customer behavior, revenue trends, and operational efficiency. Proven track record of success with a history of establishing customer retention and expansion sales goals.
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Provide ongoing, post-sales, technical guidance to the customer’s technical team to drive customer utilization of Snowflake and digital transformation success. Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, and best practices that showcase functional capabilities, competitive advantages, and business benefits of the Snowflake solutions throughout the sales cycle, from demo to proof of concept to design and implementation.
$175,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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As the first Implementation Success Manager, you will be hands-on and will drive the core Implementation Success function. We are looking for a new addition to our Customer Success team in Boston, MA, Durham, NC, or the New York Metropolitan area.
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We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of finance, operations, human capital, customer, and governance, risk and compliance.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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As a rapidly growing company, we are committed to pushing the boundaries of identity management and ensuring customer success through cutting-edge technology and exceptional service. This role will drive customer success, ensure customer satisfaction, and foster long-term customer relationships by delivering unparalleled service and support to obtain more value from the product.
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As a customer success team member, the Technical Solution Engineer is responsible for the delivery of the technical aspects of a customer’s implementation in a timely manner and professionally to the customer’s ultimate satisfaction.
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As a Traveling Project Manager, you will be responsible for the design planning and approval, coordination with vendors and other stakeholder groups, ensuring quality assurance, and aligning with customer requirements while managing individual project budgets of up to $2M. Your primary role includes the deployment, implementation, and launch of delivery stations and tactical programs related to Material Handling Equipment, Automation, and related equipment.
ExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Build strong cross-functional relationships and develop a company-wide customer success motion integrating processes, content and data to/from internal stakeholders (e.g. Sales, Implementation, Marketing) to drive a seamless customer experience.
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This role will be tasked with managing project plans, guiding customers throughout the implementation process, and collaborate with sales, marketing, product, billing, and customer success.
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Shape the overall vision and drive the strategy for post-implementation that gives greater accountability to Veeva for ongoing customer success. You will empower your team of Practice Managers to develop our senior, midweight and graduate consultants in line with this vision for continued customer success.
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Serve as a role model for Veralto Values: Operational Excellence, delivering results as a team, unlocking ingenuity for customer success, and serving humanity with purpose and integrity.
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Work closely and communicate effectively with various cross functional teams including Sales Engineering, Sales Operations and Customer Success to ensure seamless implementation and effective ongoing account growth.
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Take complete ownership of the full sales cycle, leveraging your existing networks and accounts and cold-outreaching prospects to identify ideal-fit suppliers, lead discovery and demo meetings, negotiate and execute contracts, and handoff onboarding to our Customer Success team.
Full-timeExpandApply NowActive JobUpdated 1 month ago
customer success implementation jobs in Waltham, MA
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