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This role will be required to sit onsite five times a week and the shift is Weds-Sun 3:00-12:00 AM EST. This person will be joining the Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores.
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3+ years' experience utilizing a ticketing system such as Remedy, ServiceNow or Service Desk. 5+ years' work or educational experience providing Service Desk or Network Operations support.
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Marathon TS is seeking a Service Desk Analyst to provide remote support to a prestegious University in Atlanta, GA. Has thorough knowledge of Incident Management System, accurately and thoroughly documents issues and resolutions.
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This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations , and payment collection.
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Uses corporate incident management system (Service Now) to record and track all support work. Title : Service Delivery Technician. Deploy support tools to systematically trace source of error or technical failure.
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May author technical documentation to capture the implemented system design, operations manuals, and hand-off manuals for the IT Service Center (help desk) and other Tier 1 or Tier 2 functionality.
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Performs a variety of administrative, secretarial and clerical duties, which support management personnel in the overall operation of a department or service area. Performs other duties as assigned, including those outlined in the Front Desk Daily Assignments Procedure Guide.
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This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Ready to travel 10-20 Miles as per the requirement Perk & Benefits Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss.
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Associates degrees in computer science and one year experience in a direct user support help desk environment including the use of Microsoft Office Suite, OR two years experience in computer support operations without a degree.
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Depending on the proficiency and level of expertise, the Service Desk Analyst may be selected to be part of the level 2 support (within the service desk) to provide expert support to other Analysts for critical issues or applications.
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Collaborating cross-functionally with In-Flight Service (IFS) & Flight Operations (FOPs) stakeholders as directed by leadership to support all changes, ensuring approved hotel inventory availability, and securing stakeholder approval for non-contract hotel assignments.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Desirable to hold 3-4 years’ relevant experience in a Service Desk /Help Desk environment /Desktop Support team. This position leans heavily on managing Technology’s hardware, providing desktop support and Service desk services in a field office.
$26.5 - $45.94 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Previous experience in a service desk or technical support role is preferred but not mandatory. Work closely with other support staff, including desktop support, network administrators, and system administrators.
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CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award.
Full-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Monitors the IT Service Management System to resolve customer issues and meet service expectations. Follows their ITIL service management processes and procedures to support middleware operations.
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support system service desk jobs in Georgia, GA
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