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Monitors the IT Service Management System to resolve customer issues and meet service expectations. Interacts with Service Desk teams to minimize ticket instances, decrease ticket turnaround times and to provide ongoing training.
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You will respond to requests for technical assistance by phone, email, chat or using the Service Desk management system. You will enter and manage all incidents in the incident management system and act as a liaison between customers and technical escalation teams.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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It is the policy of the Fulton County School System not to discriminate on the basis of race, color, sex, religion, national origin, age, or disability in any employment practice, educational program, or any other program, activity, or service.
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This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations , and payment collection.
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Your Responsibilities: Greeting and directing residents, guests, and invitees Monitoring and controlling access to the building Handling deliveries and packages Stands, greets, and engages residents; checks guests and service providers in/out Monitoring the fire alarm emergency response system Resolving and following up on all complaints/issues Maintaining daily records and forms Follows safety procedures and strives to maintain a safe work environment Other duties as needed.
$17 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Uses corporate incident management system (Service Now) to record and track all support work. Title : Service Delivery Technician. Title : Service Delivery Technician. May assist in installation, maintenance, troubleshooting and repair of office telephony systems.
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The payments will be made utilizing software to generate a payment and then applying that payment via carrier website, automated phone system, or through phone conversations with carrier customer service.
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At least 3 years of experience in technical support or help/service desk role. Clearly and thoroughly document requests for assistance in the Fresh-service ticket management system, and track incidents through resolution/escalation.
$45,000 - $52,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Ready to travel 10-20 Miles as per the requirement Perk & Benefits Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss.
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Performs a variety of administrative, secretarial and clerical duties, which support management personnel in the overall operation of a department or service area. Performs other duties as assigned, including those outlined in the Front Desk Daily Assignments Procedure Guide.
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Editorial producing for the correspondent, communicating plans with the live desk and CNN network teams, working with the Newsource Control Room all while ensuring the Newsource crew's needs are considered and covered.
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Reporting to the Law Library Circulation Supervisor, the Library Specialist I is responsible for providing customer service to library users at the Circulation Desk. The Library Specialist I provides patron services, with emphasis on activities related to circulation of library materials, information access, and promoting a welcoming environment for all patrons using Law Library facilities.
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Collaborating cross-functionally with In-Flight Service (IFS) & Flight Operations (FOPs) stakeholders as directed by leadership to support all changes, ensuring approved hotel inventory availability, and securing stakeholder approval for non-contract hotel assignments.
Full-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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Desirable to hold 3-4 years’ relevant experience in a Service Desk /Help Desk environment /Desktop Support team. This position leans heavily on managing Technology’s hardware, providing desktop support and Service desk services in a field office.
$26.5 - $45.94 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Front Desk Coordinator must provide IMPECCABLE CUSTOMER service as the first face of our facility. The Front Desk Coordinator interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure.
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system service desk jobs in Georgia, GA
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