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Enterprise Middleware Administrator II
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Full-time
- comDescriptionReporting to the Manager of Integration, the Enterprise Middleware Administrator II (2) assists and supports the design and implementation processes of complex enterprise application integrations across our client and their partners to meet their strategic goals and business needs.
- JOB DESCRIPTION:Performs middleware administration for middleware platforms and solutions to support enterprise-wide business needs and strategic goals.
- Provides continual active improvements for middleware services including research, planning, and implementation of service upgrades and enhancements.
- Monitors the IT Service Management System to resolve customer issues and meet service expectations.
- Interacts with Service Desk teams to minimize ticket instances, decrease ticket turnaround times and to provide ongoing training.
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