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The Help Desk Technician is responsible for accepting, addressing, and resolving customer service requests. Minimum 3 years of experience working in a Help Desk environment.
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Responsibilities include providing end-user support through the IT help desk for all hardware, software, telecommunications, and audio-visual training and support. Looking for 3-4 days onsite, and 1 day remoteSkills:Help desk support, Help desk, Service desk, Troubleshooting, Customer service, Windows 10, Active directory, Windows, Ticketing system, Office 365, Technical supportIf you are interested in being considered for this opportunity, please upload your resume and a recruiter will reach out.
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When a user submits a ticket or otherwise contacts the help desk, IT Tech Support tracks the ticket/issue and works to identify and address the problem using standard practices and their own experience.
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The Help Desk Specialist II is responsible for assisting the System Administrator and includes all aspects of help desk support and end user technical assistance. In addition to computer repairs, Help Desk Specialists may be required to troubleshoot other equipment, including printers, scanners, desk phones, and any specialized equipment.
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As an IT Help Desk Manager, you'll mentor, coach, and supervise all help desk staff, manage helpdesk software, oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices, and research, plan, and implement IT related duties.
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Utilizes help desk procedures to document and resolve issues for end user requests. These notes will help diagnose and repair complex issues and provide IT with data regarding recurring issues and problems reported by multiple users.
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The Help Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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Perform troubleshooting of outages, failed peripheral equipment, and system errors to include: printers, cell phones, PDAs, VDI end equipment, and laptops
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Keywords:Boston MA Jobs, Tier 2 IT Help Desk Technician, Network, Active Directory, Windows, PowerShell, Microsoft Office 365, PC, Desktop, Support, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting.
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About Your Next Opportunity HTC is seeking an IT Help Desk Support Engineer to join our IT Operations team. As the IT Help Desk Support Engineer, your primary responsibility is to assist the team in maintaining and enhancing IT operations.
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The level 1 Help Desk Technician is responsible for onsite and remote service and support needs for our customers. Professional IT Certifications, such as : Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
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We're on the lookout for a dedicated IT Help Desk Manager to join our team. IT Help Desk Manager. We're on the lookout for a dedicated IT Help Desk Manager to join our team.
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Establish IT Self Help tools and documentation, document internal procedures. Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.
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Keywords:Jacksonville FL Jobs, Help Desk Technician, Desktop End User Support, VmWare, VmWare Horizon, VDI, Virtual Desktop Infrastructure, Windows, MacOS Laptops, VoIP, Cisco, Okta, IDM, IAM, Wi-Fi, Office 365, Network, Networking, Help Desk, Jacksonville Recruiters, Information Technology Jobs, IT Jobs, Jacksonville Recruiting.
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This position supports the Tier 2 Help Desk in managing COMSEC material, Information Security (INFOSEC), the Army Key Management Structure (AKMS), and the Electronic Key Management System (EKMS) / Key Management Infrastructure (KMI.
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Title: help desk Company: Jones Waldo
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