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Description ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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The Tier 1 Help Desk Specialist will respond to incidents and requests in support of the County's portfolio of IT hardware and software solutions. Join the award-winning (DTS) as a full-time Tier 1 Help Desk Specialist.
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Technical certification, or HDI Certification Overview We are seeking a Help Desk Tier II Technician to join our team supporting US International Trade Commission's Information Technology Service Desk Support Services contract.
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IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, applications, networks and telecommunications, by augmenting Contractor support to the PEO MS/J-6 IOD, developing the new DHHQ GSP construct.
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Must possess at least two (2) years of IT help desk support at a Tier II level or above. Job Description The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests.
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Collaborates with Service Desk Manager to develop and coordinate software training for employees, including user guides, help sheets, and FAQ lists. The Service Desk Analyst is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when dealing with user issues.
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IT Help Desk Manager responsibilities. Short Description : DHCF is looking for 2 Help Desk Manager to support the HQ staff. DHCF Help Desk Manager (733274) Identifies problems and issues and conducts preliminary analysis of internal IT systems to help determine nature of requirements, logical work and information flows.
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The Help Desk Manager will provide guidance & support for the U.S. Department of State (DOS), Bureau of Population, Refugees, and Migration (PRM) Refugee Processing Center (RPC) Operations.
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The Help Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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Monthly meetings for recognition (where we tell you how great you are) and personalized coaching sessions (where we help you get even better). Ongoing workshops to help you level up and connect with your peers.
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5+ years of IT Service Desk, Help Desk, Desktop and Deskside Support experience. Service Desk Manager must be able to juggle competing demands on their time while still maintaining a clear focus on their overall goals.
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The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Technician- Tier 2 to promote a reliable and effective technology experience.
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The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. IT Help Desk experience in a healthcare setting.
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KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday.
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ROLE SCOPE AND COMPLEXITY:The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. ROLE SCOPE AND COMPLEXITY:The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations.
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Title: help desk Company: Jones Waldo in Alexandria, VA
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