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The priority of the concierge is to provide a warm and gracious welcome to each visitor of Frank Family, as well as to ensure that each guest understand the wine experiences, and any other information that will enhance their visit.
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Assist Concierge Manager in overseeing both Pre Arrival and onsite Concierge teams to assist with guest requests prior to arrival and while on property. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle - all complemented by Auberge's intuitive and gracious service.
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Player development host/ vip concierge Job Title: Player Development Host/ VIP Concierge Status: Full Time FLSA: Non-Exempt Job Code: HG5 Reports To: Executive Casino Host, Manager of Player Development Supervises: N/A WORKING HOURS: This is a hourly, non-exempt position.
$18 - $25.92 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Works closely with the Guest Service Operations Manager and night audit staff to ensure maximum front office efficiency. Responsible for supervision and training of all Front Office employees including but not limited to Management Trainees, Concierge, Bell and Door staff, and Lobby Ambassador/Volunteers.
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The Guest Relations Manager's primary responsibility is to improve the guests experience through the management of Concierge, VIP services and associated departments. Complete projects in a timely manner as required by the Director of Rooms, Director of Front Office, or General Manager.
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Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms (including Housekeeping, Recreation, and Laundry), Food and Beverage (including Restaurants, Bar/Lounge, and Room Service), Event Operations (including Event Services, Banquets and Event Technology.
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Job Description: Responsible for overseeing the training and onboarding of guest service staff including Spa/Salon front desk, spa attendants, fitness attendants. Acts as a resource between employees and spa/salon manager to resolve work related conflicts.
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Attend the Rooms Division meeting when Guest Relations Manager is not able to. Train and schedule the Guest Relations Officers staff and Concierge. Conduct department meetings for both Concierge and Guest Relations.
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Develops new programs and ideas to improve the guest satisfaction i.e. children’s program Work closely with Room Service, Housekeeping, Laundry, Front Desk, Concierge, Reservations, Door Staff, Bell Staff and Valet Parking to assure smooth handling of in house guests, arrivals and departures.
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Responsible for overseeing the training and onboarding of guest service staff including Spa/Salon front desk, spa attendants, fitness attendants. Hold the Guest Service staff accountable for the Spa/Salon SOP standards of cleanliness and service.
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In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing.
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Position Summary The Lead Spa Concierge assists the Supervisor, Operations Manager, and Director in leading the reception team to maintain five star standards. They help train and coach all concierge as well as oversee the day to day front desk operations and will also act as manager on duty (MOD) in the absence of a Spa Manager.
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The ability to perform other tasks and projects as delegated by the Director of Guest Operations, Front Office Manager, or Revenue and Reservations Manager. The ability to understand the tasks performed by a Telephone Operator, Reservationists, Concierge, Housekeeper, Houseman, Valet, and Bellmen.
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Communicates guest problems or complaints to the Spa Manager on Duty. Maintain safety and sanitation standards. Only natural hair colors accepted, unless approved by Spa Manager.
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The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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