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Guest Experience Assistant Manager
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Temporary
- About the location:Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel.
- Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick.
- Develops new programs and ideas to improve the guest satisfaction i.e. children’s program Work closely with Room Service, Housekeeping, Laundry, Front Desk, Concierge, Reservations, Door Staff, Bell Staff and Valet Parking to assure smooth handling of in house guests, arrivals and departures.
- Act as Concierge, personal assistant service; restaurant reservations, tours, excursions, airplane/boat/train tickets, personal shopper, beauty appointments, limousine service, creating customized itineraries based off of guests profiles and preferences, and individual special requests.
- Conduct standard testing the hotel staff (Bell Attendant, Housekeeping, Door Attendant etc.)
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