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Guest Experience Assistant Manager
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- Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia's first Forbes Travel Guide Five-Star Hotel.
- Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick.
- Work closely with Room Service, Housekeeping, Laundry, Front Desk, Concierge, Reservations, Door Staff, Bell Staff and Valet Parking to assure smooth handling of in house guests, arrivals and departures.
- Act as Concierge, personal assistant service; restaurant reservations, tours, excursions, airplane/boat/train tickets, personal shopper, beauty appointments, limousine service, creating customized itineraries based off of guests profiles and preferences, and individual special requests.
- Conduct standard testing the hotel staff (Bell Attendant, Housekeeping, Door Attendant etc.)
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