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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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Recurly seeks a Senior Customer Success Manager that is a master relationship-builder and dynamic communicator with a track record of successfully building rapport with client partners.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products.
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Manage the strategy for developing relationships, serving as the primary point of escalation for the Customer Success team, and oversee the enablement of programs. 10+ years of experience in customer success in a B2B SaaS company.
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The Customer Success Manager provides maintenance management support and customer service to prospective and current CAMP helicopter customers. The Customer Success Manager will coordinate with CAMP field service representatives, sales, customer support, and the helicopter manager on behalf of the customer for all customer service activities.
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The Customer Success Manager (CSM) is at the center of our mission statement to make every customer a reference and success. PREFERRED EDUCATION AND EXPERIENCE Customer Success Manager within the Financial Services or Banking Sectors for SaaS company.
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As an Operations Technical Program Manager, you'll work cross-functionally - with other Customer Success teams, with systems and engineering teams, and beyond - to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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5+ years of experience in customer success, account management, or related roles. Performance Management : Establish and monitor KPI’s for the Customer Success team, driving continuous improvement and accountability.
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The Customer Success Manager will be responsible for driving customer success and retention. Analytical mindset with experience using data to drive decisions and improve customer success.
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The VP, Customer Success Management will be responsible for a customer portfolio that includes multiple strategic airlines, including 2 of the top 5 largest airlines worldwide, who board over 400 million passengers and generate revenue of over $300 million annually.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Then come and join our global team as CS Customer Success Manager (CSM). Establishes and maintains close working relationships with the customer, local Service Operations Manager (RSM), Key Account Manager (KAM)/Key Account Executive (KAE) (Sales teams), Customer Service Engineers (CSEs), and other support resources.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
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customer success jobs Title: account manager channel
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