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Customer Success Manager
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- Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation.
- Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and 50 industry-leading angel investors.
- Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.
- About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
- To do this, you will collaborate with teammates in all facets of the business - most notably Sales, Product and Data Science.
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