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T-Rex Solutions is seeking a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs). Develops success metrics that are relevant and timely, including adoption measures, customer satisfaction scores, and issue monitoring and resolution measurements.
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About you: Preferred customer success or account management experience, ideally in the fintech space. Acting as the owner and main point of contact for our customers, monitoring customer accounts to identify areas for improvement, proactively addressing any issues or concerns, and acting as a point of escalation for customer issues to ensure timely resolution.
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PREFERRED EDUCATION AND EXPERIENCE Corporate Performance Management (CPM) experience preferred (either as a Customer Success Manager, Account Manager, Consultant or Pre-Sales). Sales is responsible for acquiring new customers and Customer Success partners with Sales to nurture and grow those customers into “lifelong OneStream customers.
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A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers.
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Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates.
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Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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CMDB/ITSM Technologies/platforms such as ServiceNow and BMC Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment.
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You'll be reporting to the VP Customer Success and be working very closely with our other customer success managers as well as our Healthcare Pod leadership in building a World Class CS org.
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Direct liaison with American Heritage School reps in area of Academic Success. Ensure all Academic Success program staff are fully trained on specialized curriculums to ensure maximum impact for Club members.
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The Customer Success Manager (CSM) sits at the intersection of product and customer. Banyan is growing rapidly and seeking a Customer Success Manager to join our team.
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The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams’ efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products.
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Three to five years of experience in B2B Account Management or Client Success experience (SaaS industry strongly preferred) The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing FieldRoutes to support clients in attaining their objectives using our solutions while driving revenue growth.
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An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. Proven account management experience in a customer facing environment required.
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What you bring: 5+ years in a customer-facing role, ideally Support, Customer Success, Business Development, or Account Management. As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms.
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How We Measure Success at Mr. Rooter Plumbing The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins. At Mr. Rooter Plumbing, you don’t need prior customer service experience or college degrees to join our team.
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customer success jobs Title: account channel
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