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Sr. Specialist, Experience Programs (Remote)
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- While healthcare organizations that improve either patient experience or employee engagement see improvements in how patients rate their care, healthcare organizations that enhance both factors see compounding effects.
- Our Experience Team is a part of our broader Global People Analytics Team within Human Resources, a strategic organizational design decision that was made to align our people-centric strategies and initiatives.
- We are currently in the process of building out our Global People Analytics and Experience Team – which makes it an exciting time to join the organization, as you will be a part of that process.
- This individual will have a background in either Industrial/Organizational Psychology or Organizational Behavior and will be skilled in psychological theory, organizational culture, and change management.
- Support the design, implementation, and evaluation of patient experience programs globally (e.g., patient grievance process, optimization of patient transition to home, patient champions program)
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