Upvote
Downvote
Senior Product Owner (Digital Customer Service)
Share Job
- Suggest Revision
Full-time
- 5+ years of Product Owner experience focused on Digital Customer Service technologies in a software development environment
- Contact Center as a Service (CCaaS) experience is a plus (i.e. - Avaya, Five9, Genysys, NICE-CX, Nextiva)
- Field Service Management Platforms is a plus (i.e. - Service Bench, Service Titan, Service Fusion, Salesforce Field Service)
- Objective: Transform/Improve/Maintain our field service management platform with the goal of creating a better customer and technician experience, reduced cycle time for end-to-end service job execution
- Certified Agile Product Owner or Scrum Master preferred
Active Job
Updated 1 month agoSimilar Job
Relevance
Active