- UpvoteDownvoteShare Job
- Suggest Revision
Responsibilities What You’ll DoThe Contact Center Representative will provide excellent member service through responding to telephone calls, emails, web chat and other interaction channels.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
This position acts as a proven leader and mentor within BMI FCU. In order to be successful, it is required to master and perform all job functions of the Contact Center Representative II and III positions.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Works with Contact Center Director to determine the optimal allocation of staff. Works with Contact Center Director to develop, complete and deliver evaluations. The BayMark Contact Center Supervisor is responsible for planning, organizing, directing and leading the Care Advocate team.
ExpandUpdated 3 days ago - UpvoteDownvoteShare Job
- Suggest Revision
In this senior role, you will drive the design, engineering, and support of our comprehensive Contact Center and Unified Communications systems, focusing on UCaaS and CCaaS technologies.
$121,900 - $203,100Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Contact Center Supervisor. The candidate should be well versed in contact center operations, medical terminology, HIPPA and be familiar with standard operational procedures associated with multi-channel customer engagement (Chat, Email and Phone calls.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects. Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue.
ExpandUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Expert knowledge with Cisco Webex Contact Center (WXCCE) infrastructure. Job DescriptionJoin McKesson as the Lead Contact Center Engineer and spearhead our highest level of telecommunications engineering.
$121,900 - $203,100Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Serves as the first point-of-contact for patients in a fast-paced call center. Previous experience in a medical reception or similar administrative role or experience providing direct clinical patient care such as working as Medical Assistant, Pharmacy Assistant, Radiology or Lab Technician, Certified Nursing Assistant, Surgical Assistant, etc.
$20.57 - $32.92 an hourPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Minimum RequirementsTypically requires 10+ years of relevant experienceCritical Skills10 plus years of experience in designing, configuring, implementing, and supporting Cisco Contact Centers (UCCE/WxCCE), Genesys, Five9, Verint, and/or equivalent.
$121,900 - $203,100Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Must possess telecommunications technical experience installing, administering and upgrading Cisco Unified Communications Manager (CallManager, IM & Presence services), Cisco Telepresence, Cisco Prime Collaboration, Cisco Unity Connection (Jabber), and Unified Contact Center Express.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
ISN is seeking a dynamic and experienced Knowledge Manager for a large, high-volume government omni channel contact center. 4-6 years' experience managing and maintaining contact center knowledge management processes related to content analysis, document management, data capture, portal operations & maintenance, shared storage locations, workflow, and data warehousing.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Interface with clients, potential clients and donors phone calls, online chats, text messages and emails as well as perform basic data entry activities for Prestonwood Pregnancy Center (PPC). Prestonwood Pregnancy Center - Richardson, TX.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Click HERE to contact our in-house Physician Recruiter | 3rd Party Firms Click HERE The FirstHealth Cancer Center is open! In addition to state-of-the-art treatment facilities, the center includes palliative care services, research and clinical trials, navigation and support services for patients and caregivers, nutrition services and a dedicated wellness center, well-equipped with a yoga room.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Member Contact Center Supervisor at Idaho Central Credit Union in Chubbuck, Idaho, United States Job Description The Member Contact Center Supervisor is responsible for the supervision and coaching of a team of 10-20 Member Contact Center Agents.
ExpandUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Demonstrating technical product leadership experience with providers such as AWS Lex/Connect , Kore.ai, Nuance, NICE and leading contact center transformation projects. Understanding and experience with Contact Center technology ecosystem.
ExpandApply NowActive JobUpdated Today
contact center jobs
FEATURED BLOG POSTS
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.
Recruitment strategies that are weird, but actually work
In the current candidate-driven job market, recruiters are looking for unique ways to attract talent. Some have resorted to even (dare we say it?) recruitment strategies on the border of weird and wacky. What can we learn from the unusual recruitment tactics that are being used and actually getting results? Here’s a rundown of some unique recruitment strategies that actually work.
How To Make $100K a Year – No BS Strategies & Advice
If you’re like most of us, you’d love to be wealthier. Having more money would alleviate stress. It would make it easier to pay your bills and buy nicer things. Maybe it’d allow you to spend more time with your kids and go on more vacations. You’re not alone if you wish you could somehow earn a more significant income.
How To Answer “Why Do You Want to Be a Supervisor” in an Interview
Anyone who has worked in a supervisor role knows how challenging yet rewarding it is. But chances are if you're trying to become a supervisor, you'll be forced to answer: