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CX Division Manager
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- The CX Division Manager performs day-to-day management of overall project operations during the implementation phase through the customer service sustainment phase.
- person on Claims & ID Card production, healthcare enrollment process & other product knowledge.
- Proactively manages, measures, and tracks client support tickets to ensure
- Collaborates with software developers, quality assurance, and production support team to
- Ensures team is working in adherence of HIPAA, Compliance & Security
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