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Two (2) or more years of experience working as an IT help desk or similar role directly diagnosing, resolving, escalating, and effectively communicating user issues. Experience working in IT either directly with U.S. Government agencies or as a contractor.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Experience with a Help Desk technical support team. NVR, Inc. is seeking a Help Desk Technician to work on site in Reston, VA. As a Help Desk Technician, you will work independently and with a team to support the software and hardware needs of NVR. Your desire to deliver great service coupled with your problem-solving skills makes you a great candidate.
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We are seeking a motivated, career, and customer-oriented Help Desk Support Coordinator to provide support to our staff, vendors, and clients while building an exciting and rewarding career.
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The Help Desk Administrator position reports to the Manager of Information Technology. Help Desk Ticketing Software (Cherwell) The responsibilities of the Help Desk Administrator include, but are not limited to, the below.
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This is NOT an entry level IT position or a generic help desk position. The IT Specialist is responsible for day-to-day IT requirements for the NRO OIG; and ensuring the user level customer requirements are captured, understood, documented, tracked, and communicated as necessary to the workforce.
$123,437 - $168,694 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Specifically, this individual is responsible for all aspects of the organization's information technology, networks, and systems including enterprise applications, networks, IT systems and cyber security, business intelligence, and IT help desk.
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IT Help Desk Analyst I. Field incoming requests to the Service Desk via phone, e-mail, and in-person to ensure courteous, timely and effective resolution of end user issues.
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Previous IT help desk/call center experience, with basic understanding of the MS Office software suite, computer equipment (i.e. monitors, printers, scanners, CPU, network connections), and core client system software in a predominately Windows-based.
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Twinn is seeking a seasoned Help Desk Support Tech to join their team in the Tyson's Corner area of Virginia. Experience in providing IT software and hardware support such as server support, desktop support, account administration, data transfer support, and operating systems upgrades.
$109ExpandUpdated 12 days ago - UpvoteDownvoteShare Job
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Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians. Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters.
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Related work experience in a technical help desk position and IT hardware and cabling installation. Supporting all facets of video, desktop, and telephony installations, which includes the physical placement of desktop IT equipment to include printers, rack mounted network equipment, switches, and workstations.
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We don't just dream big, we act on it - through teamwork, dedication, and resilience. The quality and talent of our people is what drives the success of VMD. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth.
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GENERAL DUTIES:Help Desk – Provides Tiers 2-3 application and technical support to teammates’ who contact Help Desk for assistance. OVERVIEW:Provide effective IT support but also outstanding customer-facing, task management, communication, and organizational skills.
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Assist the Team in completing Help Desk support requests on time while documenting resolution steps and actions taken to assist in preventing similar problems from occurring in the future.
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it help desk jobs in Herndon, VA
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