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Edgesource is seeking a highly motivated and experienced Help Desk Analyst (Cloud) to support our 24x7 operations. 1+ years of experience as a system administrator, with a strong focus on cloud-based solutions and help desk operations.
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The Help Desk Analyst position is responsible for providing Level 1 end user support for issues related to the computer systems at CJIS, the Connecticut Information Sharing System (CISS) and any other system managed by CJIS. The Help Desk Analyst is expected to leverage strong interpersonal skills and solid communication skills to rapidly become a contributor to the implementation of the CJIS support strategy.
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Keywords:Centreville VA Jobs, Help Desk Analyst, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting.
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The Work The Help Desk Analyst will work directly with customers to troubleshoot application issues, provide guidance on how to utilize the system, collaborate with ICF's technology team to resolve issues identified and document new requirements when needed.
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Help Desk/IT Services. CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and maximizing their investment in their financial, procurement, asset management, and travel systems to further their government missions and improve operational efficiency.
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Senior Functional/Business Analyst - Help Desk-Top Secret Clearance Required. Tracking user issues and identifying trends to help inform new training needs. Senior Functional/Business Analyst - Help Desk-Top Secret Clearance Required.
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As a Help Desk Technician, you will be responsible for handling a high volume of calls, monitoring network performance, and providing exceptional support using a Jira ticketing system. We are currently seeking a dedicated Help Desk Technician with a strong customer service mindset to join our team.
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Help Desk Analyst. Maintain a working knowledge of customer systems and current Help Desk processes and procedures. This position is a great opportunity for a Business Systems Analyst who enjoys interacting with people and has a desire to expand their knowledge and take on greater responsibility.
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Category: Service Desk / End User Services. Top Secret Clearance. The candidate will be client-facing and assist our clients in their day-to-day activities using the Momentum Financials/Acquisition ERP solution.
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The Help Desk Analyst is the first line of support for users and a critical part of providing a path forward. The ideal Help Desk Analyst understands that continuously revising and tailoring the channels for support is an important part of helping users help themselves.
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Help Desk Analyst - Remote page is loaded. Help Desk Analyst - Remote. We are seeking a motivated Help Desk Analyst to support a portfolio of Salesforce projects with our federal customer.
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Log help desk requests into the tracking system as reported by users. We have an opportunity for a full-time IT Helpdesk Tier I/II Analyst to join our talented Operations team. Assign software licenses and help users with installing the software.
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The Help Desk Analyst will work directly with customers to troubleshoot application issues, provide guidance on how to utilize the system, collaborate with ICF’s technology team to resolve issues identified and document new requirements when needed.
$39,435 - $67,040 a yearFull-timeRemoteExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Join our team as a Business Systems Analyst! How does the opportunity to help improve the accuracy, reliability, and capabilities of a key Government system sound to you? Ability to obtain CompTIA Security+ Certification within 6 months of joining.
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2 years+ experience as a help desk technician or other customer support role as well as working in a Windows/Mac environment. Document all support incidents via our Help Desk Ticketing system and close tickets once issues have been resolved.
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Title: help desk analyst in Fairfax, VA
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